Collection executive

Company Description Khushbu Auto Finance Limited (KAFL) is a leading Non-Banking Financial Company (NBFC), registered with the Reserve Bank of India since 1999 and currently operating as an Asset Finance Company. Promoted by Atul Auto Limited, a public listed company, and Dr. Vijay Kedia of Kedia Securities, KAFL has established a strong presence in the vehicle and asset finance sector. The company is rated A+ with a Stable Outlook by CARE Ratings, reflecting its sound financial health and prudent management practices. KAFL focuses on delivering reliable, customer-centric financial solutions while maintaining regulatory compliance and sustainable growth.
Role Description This is a full-time, on-site Collection Executive role based in Bhubaneswar. The Collection Executive will be responsible for following up with customers on overdue payments, ensuring timely collection of installments, and maintaining accurate records of collection activities. The role includes reviewing customer accounts, coordinating with internal finance and credit teams, and resolving payment-related queries in a professional manner. The Collection Executive will also monitor defaulters, negotiate payment plans where appropriate, and escalate accounts as per company policies. Regular reporting, adherence to regulatory and company guidelines, and maintaining courteous communication with customers are core aspects of the position.
Qualifications
Candidates should possess strong skills in Debt Collection and Credit Control to manage overdue accounts effectively.
Candidates should possess solid Finance knowledge and Analytical Skills to assess customer accounts and repayment capacity.
Candidates should possess excellent Communication skills to interact professionally with customers and internal teams.
Candidates should possess good organizational and time management abilities to handle multiple accounts and deadlines.
Prior experience in NBFCs, banks, or financial services collections is highly beneficial.
Basic proficiency in MS Office or similar tools for documentation and reporting is preferred.
A diploma or degree in finance, commerce, or a related field is advantageous.
Ability to work ethically, comply with regulatory norms, and maintain confidentiality of customer information is essential.

Work arrangement
No