International Back office

Company Description MICO WORLD is an Internet company specializing in social entertainment, offering applications such as MICO, YoHo, TopTop, and SUGO. The company has a strong presence in the Middle East, Southeast Asia, North America, Japan, and Korea, with long-term engagement in these markets. Its business spans more than 150 countries and regions, reaching a diverse global audience. MICO WORLD’s products have attracted over 200 million registered users worldwide, reflecting significant scale and growth. Applicants can expect to join a globally focused organization with a dynamic, digital-first work environment.
Role Description The International Back Office role is a full-time remote position responsible for supporting global operations across MICO WORLD’s social entertainment platforms. Day-to-day tasks include processing and validating data, maintaining accurate records, and handling administrative work related to user accounts, transactions, and internal systems. The role involves collaborating with customer-facing teams to resolve issues, ensure timely follow-up, and improve service quality. The position also supports finance and sales operations by preparing reports, monitoring performance metrics, and coordinating with cross-functional stakeholders. This role requires strong attention to detail, effective communication in an international context, and the ability to work independently in a fast-paced, online environment.
Qualifications
Back Office Operations skills, including data processing, documentation management, and workflow coordination.
Strong Communication abilities for collaborating with international teams and providing clear, concise updates.
Customer Service capabilities to support issue resolution, escalate concerns appropriately, and maintain user satisfaction.
Finance-related skills such as basic understanding of transactions, reconciliations, and reporting support.
Sales support skills to assist with tracking performance, preparing operational reports, and coordinating with sales teams.
Proficiency with office software, online collaboration tools, and database or CRM systems.
Ability to work remotely, manage time effectively, and handle multiple tasks with high accuracy.
Relevant experience in international operations or the internet/social entertainment industry is an advantage.
Bachelor’s degree or equivalent experience in Business, Administration, Finance, or a related field is preferred.

Work arrangement
Yes