Senior Reporting Operations Specialist

Strengthen Renewable Energy Registry Operations Through Data Excellence and Automation
Reliable environmental markets depend on accurate data, consistent reporting, and operational systems that perform at scale. As a Senior Reporting Operations Specialist, you'll strengthen renewable energy reporting, resolve complex registry issues, and improve the workflows supporting environmental commodity transactions. Your expertise will contribute to reporting integrity, operational efficiency, and confidence across international clean-energy markets. With Emapta, gain exposure to international teams, continuous professional development, and a long-term career offering a Top 1% experience for Top 1% talent.
Your Career Snapshot
Employment Type: Indefinite Term Contract
Shift: Day Shift, Consecutive Off
Work Setup: Work From Home/Remote
Exciting Perks Await!
5-day work week
Work-from-home arrangement
20 vacation days in total
Prepaid medicine
Fully customized Emapta laptop and peripherals
Direct exposure to global clients
Career growth opportunities
Diverse, inclusive, and supportive work environment where every individual is respected, valued, and empowered to succeed
Prime office locations in Bogotá and Medellín
Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
The Qualifications We Seek
Required Qualifications
More than 4 years of experience in operations, reporting, compliance, customer success, renewable energy, or related fields
Demonstrated experience in executing and improving complex operational workflows
Strong analytical and problem-solving skills
Advanced proficiency in Microsoft Excel and data analysis
Excellent written and verbal communication skills
Experience in creating documentation, process maps, training materials, and operational procedures
Ability to manage multiple priorities in a fast-paced environment
Proven ability to exercise sound judgment and troubleshoot escalations with appropriate guidance
Preferred Qualifications
Experience in renewable energy credit markets, environmental commodities, renewable energy reporting, or compliance operations
Familiarity with GATS, NEPOOL GIS, PTS, WRIGIS, CA Solar, or similar registry programs
Experience with Salesforce, Smartsheet, Pardot, SharePoint, Excel, or similar business systems
Experience with reporting automation, APIs, or technical integrations
Experience contributing to operational improvement initiatives from concept through implementation
Success Measures
Contribute to measurable improvements in reporting performance and operational efficiency
Maintain exceptional reporting accuracy and quality standards
Create scalable processes that reduce manual effort and operational risk
Serve as a trusted subject matter expert for reporting operations
Support associate onboarding, knowledge sharing, and team capability development
Partner effectively across business, Product, Engineering, and customer-facing teams
Identify and resolve reporting issues before they affect customers or revenue
Your Daily Tasks
Reporting Operations Execution
Serve as the subject matter expert for one or more major reporting programs, registries, or reporting workflows
Review reporting performance data and identify opportunities to improve reporting rates, operational efficiency, and customer outcomes
Investigate complex reporting issues and determine appropriate corrective actions
Support associates with reporting exceptions, unusual reporting scenarios, and registry-specific requirements
Support monthly reporting cycles and ensure accurate and timely completion of reporting activities
Process Improvement and Operational Excellence
Document, maintain, and support scalable reporting workflows
Identify inefficiencies and recommend solutions to improve reporting accuracy, throughput, and team productivity
Create and maintain operational documentation, training resources, playbooks, and process maps
Support workflow standardization and reporting consistency across markets
Monitor operational metrics and flag trends, risks, or improvement opportunities for leadership review
Quality Control and Risk Management
Perform quality-control reviews of reporting analyses, outreach campaigns, data files, and operational workflows
Review reporting exceptions and identify potential compliance, revenue, or customer-impact risks
Maintain reporting integrity through detailed reviews of reporting records, tracker data, registry information, and customer communications
Ensure reporting documentation supports auditability and operational transparency
Partner and Cross-Functional Collaboration
Collaborate with market teams, customer-facing teams, Product, Engineering, and external partners to resolve reporting challenges
Support meetings with reporting partners, technology vendors, and industry stakeholders as needed
Share operational requirements and business feedback to inform development and automation efforts
Support the testing, implementation, and adoption of new reporting tools and enhancements
Training and Peer Support
Support onboarding and training for new associates through process knowledge and job aids
Develop educational content, process documentation, and job aids
Participate in knowledge-sharing sessions and support skill development across the team
Assist with peer reviews and provide process guidance to improve quality and efficiency
Customer and Market Operations Support
Manage complex reporting-related customer inquiries and case escalations
Coordinate reporting resolutions with installers, facility owners, reporting partners, and registries
Support reporting outreach and customer engagement efforts to improve reporting success
Communicate reporting status, risks, and observations to internal stakeholders and leadership
Reporting Technology and Automation Support
Serve as a business subject matter expert for reporting automation initiatives
Support the testing of new reporting tools, APIs, integrations, and portal enhancements
Identify system limitations and recommend operational or technical improvements
Assist Engineering teams with requirements validation, testing, and user acceptance activities
About the Client
Our client is a global energy and environmental markets technology provider connecting commodities, registries, marketplaces, data, and infrastructure across the clean-energy economy. They support renewable energy certificates, carbon credits, clean fuels, and other environmental commodities, enabling transparent issuance, tracking, trading, and reporting. Their technology serves corporations, governments, financial institutions, project developers, and energy producers worldwide. Through secure registries, market infrastructure, data intelligence, and automation, they strengthen transparency, improve market efficiency, and support the continued growth of global decarbonization and renewable energy markets.
Join the Top 1% Talent. A Better Career. A Better Life.
The world doesn't move forward because everyone is the same. It moves forward because people bring different perspectives, strengths, and ways of thinking. If you've been waiting for a workplace that sees your potential before anything else, this is your moment.
At Emapta Colombia, we believe great careers begin when people are recognized for what they can do-not defined by what others expect. That's why we're creating more opportunities for exceptional talent to thrive in an inclusive workplace where your skills are valued, your ambitions are supported, and your contributions make a lasting impact.
Since 2010, Emapta has helped transform global outsourcing through personalized solutions and seamless collaboration. Today, we're proud to support more than 1,200 clients worldwide with a community of over 12,000 talented professionals-all united by one belief: exceptional talent can come from anywhere.
Apply today and let your talent take the lead. The future of work needs people like you.
#EmaptaEra

Work arrangement
Yes