Client Services Associate

Job Title: Client Services Associate
Location: Remote. Colombia sourcing focus within the supported hiring geography.
Salary Range: USD 1,200-1,500 per month.
Work Schedule: Exact working hours confirmed during hiring.
Contractor Note: Independent contractor position.
Company Overview:
Sagan connects experienced international professionals with US-based businesses.
About the Role:
Take ownership of high-volume customer and vendor requests by phone and email.
Key Responsibilities:
• Manage customer tickets and transactions by phone and email.
• Follow up on billing and invoice inquiries.
• Verify data and resolve open customer or vendor items.
Qualifications:
• 2+ years handling high-volume customer-service requests or transactions.
• Microsoft Office proficiency, especially Excel.
• High-school diploma.
• Advanced English and experience supporting customers by both phone and email.
• Billing, invoicing, vendor communication or account-management experience.
Nice-to-Haves:
• Bachelor's degree.
Resume Submission Guidelines:
Paste your complete English resume in the required application field, minimum 1,000 characters. Optional PDF upload does not replace the required text.
How to Apply:
Complete the linked Sagan application and describe your relevant experience, tools and expected monthly compensation in USD.

Work arrangement
Yes