Recruiting Support - Payroll & Timekeeping

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Job Description:
Employment Type: Full-Time
Work Setup: Fully onsite in Makati during the one-month training period. After training, a potential transition to 3onsite days per week, with the option to work from other PSG Workspaces, will be reviewed and is subject to approval.
About the Role
We are seeking a detail-oriented Recruiting Support - Payroll & Timekeeping to ensure accurate timekeeping, timely payroll processing, and seamless contractor support. You’ll play a key role in tracking submissions, identifying discrepancies, conducting audits, and maintaining reliable records while keeping payroll deadlines and contractor communications on track.
Key Responsibilities
· Review missing timecard reports and follow up on outstanding submissions.
· Contact contractors through outbound calls, text messages, and emails regarding incomplete or missing timecards.
· Audit submitted timecards against supporting documentation to verify accuracy and completeness.
· Identify discrepancies and work with contractors to resolve timekeeping issues.
· Monitor the timecard support inbox and address inquiries or route them to the appropriate teams.
· Partner with IT and Operations to resolve system access, password resets, and other timekeeping concerns.
· Maintain accurate trackers and documentation of submissions, audit findings, and follow-up activities.
· Meet established accuracy, productivity, and turnaround-time targets while protecting confidential payroll information.
Qualifications
· At least 1 year of experience in timekeeping, payroll support, administrative operations, or a related back-office function.
· Healthcare staffing experience is preferred.
· Strong attention to detail in reviewing and reconciling timekeeping records.
· Excellent verbal and written communication skills, with confidence in contacting contractors through multiple channels.
· Ability to identify discrepancies, investigate incomplete records, and follow through to resolution.
· Proficiency in Microsoft Excel, Outlook, and administrative or timekeeping systems.
· Strong organizational and time management skills, particularly when handling strict payroll deadlines.
· Good judgment in resolving concerns or escalating them to the appropriate department.
· Ability to work independently and handle confidential employee and payroll information professionally.
What We Offer
· Competitive salary package + Performance incentives
· HMO coverage
· Career growth opportunities
What are you waiting for? Your next career opportunity starts here! Grow with us, unlock your potential, and take your career to the next level. Apply today!
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What Do You Think?
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