Chief Operating Officer

Job Description: Chief Operating Officer (COO)
Company: Vastu Vihar (Technoculture Building Centre Pvt. Ltd.)
Location: Bodhgaya, Bihar
Employment Type: Full-time
About Vastu Vihar
Vastu Vihar is a real estate and township developer building homes that families trust. As the company grows, it has reached the point where vision needs a strong operational backbone. We are looking for a Chief Operating Officer to work side by side with the founders, turn strategy into execution and help shape the next chapter of the company.
Role Summary
The COO will own end-to-end operations across projects, sales, collections and customer experience. This is a hands-on leadership role for someone who is equally comfortable in the boardroom and on the ground. The COO will translate the founders' vision into clear plans, timelines and measurable goals, and build the teams, processes and reporting systems needed to scale.
Key Responsibilities1. End-to-End Operations
Lead and oversee operations across project execution, sales, collections and customer experience.
Ensure all functions work in a coordinated way with clear accountability and ownership.
Resolve cross-functional bottlenecks and keep operations running smoothly as the company scales.
2. Strategy to Execution
Convert the founders' vision into clear plans, timelines and measurable goals (KPIs/OKRs).
Drive annual and quarterly business planning and track progress against targets.
Ensure strategic priorities are cascaded and delivered across all teams.
3. Project Delivery
Drive on-time, on-budget and quality-compliant delivery of all projects and township developments.
Establish project governance, milestone tracking and regular review mechanisms.
Oversee coordination with contractors, consultants, vendors and approving authorities.
4. Sales and Collections
Work with sales leadership to improve conversion, pipeline health and sales velocity.
Strengthen collections processes and cash-flow discipline.
Ensure alignment between project progress, sales commitments and customer payments.
5. Customer Experience
Build a customer-first culture that reflects the trust families place in Vastu Vihar.
Improve responsiveness, transparency and service quality from booking to possession and after-sales.
Track customer satisfaction and use feedback to improve processes.
6. Team Building and Processes
Build, mentor and retain a high-performing leadership and operations team.
Design and implement SOPs, systems and MIS/reporting frameworks that support scale.
Foster a culture of ownership, accountability and continuous improvement.
7. Efficiency and Cost Discipline
Drive cost control, procurement efficiency and productivity improvements across projects.
Monitor budgets, margins and operating metrics, and take corrective action early.
Reduce delays, rework and wastage through better planning and controls.
8. Growth and Leadership
Partner with the founders on growth, expansion and key business decisions.
Evaluate new projects, locations and opportunities with sound commercial and operational analysis.
Represent the company with partners, investors, authorities and other key stakeholders as required.
Qualifications and Experience
MBA / PGP from an IIM.
12+ years of industry experience, including experience in a Founder's Office role.
Proven track record of strategy and execution, with demonstrated impact in scaling a business.
Experience leading cross-functional teams and managing large, complex operations.
Key Competencies
Strategic thinking with strong execution orientation
Operational and project management excellence
Financial and commercial acumen
Leadership, people development and stakeholder management
Data-driven decision making and process orientation
Clear communication; credible in both the boardroom and on the ground
High ownership, integrity and a builder's mindset
How to Apply
Please share your CV
Email: sneha.hr@vastuvihar.org Phone: +91 90310 88176

Work arrangement
No