Operation Intern

Job Title: Operations Intern
Company: BrightCHAMPS
Location: HSR Layout, Bengaluru (Work From Office)
Working Days: 6 days a week, including Saturdays and Sundays
Week Off: Rotational weekday off
Conversion: PPO opportunity upon successful completion of the internship
Stipend: 15,000/- per month
About the Role
BrightCHAMPS is looking for a proactive and organised Operations Intern to support daily Teacher Operations and Academy Operations. The role involves coordinating with Training, Audit/Quality, Recruitment, and Onboarding teams to ensure smooth workflows, accurate reporting, and timely task completion.
Key Responsibilities
Handle teacher and customer follow-ups through calls, emails, and other communication channels.
Manage email communication, chat, and ticket-based processes.
Coordinate with Training, Audit/Quality, Recruitment, and Onboarding teams to ensure smooth operations.
Maintain trackers for training schedules, attendance, assessments, candidate status, and onboarding progress.
Update operational data, reports, and MIS using Excel/Google Sheets.
Support day-to-day Teacher Operations and Academy Operations activities.
Track pending tasks, identify delays, and follow up with relevant teams for closure.
Follow defined SOPs and ensure timely and accurate completion of assigned tasks.
Skills & Requirements
Graduate in any discipline.
Strong communication, coordination, and follow-up skills.
Good organisational skills and attention to detail.
Basic proficiency in Excel/Google Sheets, Google Forms, and email communication.
Ability to multitask and work with multiple teams in a fast-paced environment.
Prior experience or internship in Operations, HR, Recruitment, or Training is an advantage but not mandatory.
What You’ll Gain
Hands-on experience in Teacher and Academy Operations.
Exposure to cross-functional coordination, reporting, and operational processes.
Opportunity to learn and grow in a dynamic EdTech environment.
PPO opportunity upon successful completion of the internship.

Work arrangement
No