Program Manager-Financial services

Program Manager
Position Overview
Our client, a well-known insurance services firm, is seeking an experienced freelance Program Manager to join their team, responsible for leading the planning, audit, and execution strategy for a large-scale enterprise marketing and communications initiative. This role will be responsible for assessing and inventorying a high volume of marketing, communications, digital, and customer-facing assets and developing the comprehensive roadmap required to update those assets across the organization.
This role can be fully remote, but you must be able to work EST hours.
The ideal candidate has extensive experience leading enterprise initiatives across marketing, compliance, legal, digital, creative, and operational functions. They are comfortable operating in ambiguous environments, facilitating executive-level discussions, and driving alignment across multiple stakeholders and business units.
Key Responsibilities
Lead discovery efforts by conducting audits of marketing, digital, content, communications, web, and customer-facing assets to identify impacts, dependencies, risks, and implementation requirements.
Partner with business, legal, compliance, marketing, creative, and operational stakeholders to gather requirements, align priorities, and define program scope.
Develop and maintain enterprise program roadmaps, project plans, governance frameworks, timelines, milestones, resource plans, and reporting structures.
Establish prioritization strategies based on business objectives, customer impact, regulatory requirements, risk, and implementation complexity.
Coordinate cross-functional workstreams, ensuring stakeholder accountability, clear communication, and alignment across multiple teams and initiatives.
Facilitate working sessions, status meetings, and executive reviews to drive decision-making, remove blockers, and maintain program momentum.
Identify, assess, and mitigate risks, dependencies, approval bottlenecks, and operational challenges to support successful delivery.
Monitor program health, KPIs, project progress, and implementation readiness while providing regular updates to senior leadership.
Design and optimize processes, workflows, governance standards, and tools to improve efficiency, scalability, and execution effectiveness.
Support transition from discovery and planning phases through implementation, ensuring operational readiness and successful program execution.
Qualifications
8+ years of experience in Program Management, Project Management, Enterprise Transformation, Marketing Operations, Agency Operations, or Business Operations.
Proven experience leading large-scale, cross-functional initiatives with multiple stakeholders, workstreams, and dependencies.
Demonstrated success managing projects from discovery and planning through execution and delivery.
Strong experience conducting operational assessments, audits, discovery workshops, and business process evaluations.
Expertise developing program roadmaps, governance frameworks, implementation strategies, and executive reporting structures.
Strong stakeholder management, facilitation, communication, and presentation skills.
Experience leading executive-level discussions and influencing decision-making without direct authority.
Advanced risk management, problem-solving, and organizational capabilities.
Ability to thrive in fast-paced, ambiguous, and highly complex environments.
Preferred Qualifications
Experience within financial services, insurance, healthcare, or other highly regulated industries.
Background supporting marketing operations, creative services, customer communications, digital transformation, or brand management initiatives.
Knowledge of regulatory review processes, compliance requirements, content governance, and approval workflows.
Experience leading large-scale rebranding, asset migration, modernization, change management, or transformation programs.
Proficiency with Workfront, Adobe Workfront, Jira, Asana, Smartsheet, Monday.com, or other enterprise project and portfolio management platforms.
PMP, Agile, Scrum, or related project management certification preferred.
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including financial information.
Benefits
Email Your Resume In Word To
Brenna.Belardinelli@jobalert.creativecircle.com
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : BB14-1999420L087 -- in the email subject line for your application to be considered.
Brenna Belardinelli - Recruitment Strategist, Enterprise
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.
This job was first posted by Creative Circle on 10/11/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
This job was posted on 10/11/2026 and is open for 60 days
Everforth Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. Anthem / Blue Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle.
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Work arrangement
Yes