Field Application Engineer (Control)

- Primary responsibility: product support, secondary responsibility: product management
- Main products: PLC, HMI, SCADA and field devices. 2nd products: AC motor drive, Servo drive, servo motor, motion controller etc.
- Solve technical question from customers using the ticket system
- On-site technical support (pare metering, network communication, debugging)
- Perform product test tasks given by PMM
- Prepare product training material (PPT, Video, demo kit), conduct training
- Technical documentation management.
- Return product inspection, fault analysis, consultation, report using CRM.
- Technical product issue reporting.
- Occasional travel might be requested
- Master's degree or Technical Degree in Industrial Automation, Electrical Engineering, Mechatronics, or a related field.
- Minimum 3 years of hands-on experience with Motion Control, PLC, Servo, Drive, or Industrial Automation products, such as Siemens, Omron, Mitsubishi, Beckhoff, or equivalent brands.
- Strong hands-on experience with industrial communication protocols, network configuration, troubleshooting, and system integration, such as Modbus, CANopen, EtherCAT, EtherNet/IP, PROFINET, OPC UA, and MQTT.
- Strong hands-on experience with industrial field devices, instrumentation, sensor integration, commissioning, and troubleshooting, such as encoders, vision systems, temperature controllers, power meters, and other industrial sensors.
- Proven experience in commissioning, diagnosing, and troubleshooting issues in multi-vendor automation environments.
- Experience in cross-functional coordination between R&D, sales, customers, and service teams.
- Fluent English communication skills are required. Proficiency in additional European languages is considered an advantage.
- Demonstrate a commitment to quality in his/her own work
- Organization skills
- Planning /analytical skills
- Presentation skills

Employment type
Full-time

Work arrangement
No