Key Account Sales Manager

At BathStory, we're building the next-generation bathroom brand for India, making great design, quality and functionality more accessible. Our architects and interior designers are some of our most important partners, and we're looking for a Key Account Manager to strengthen these relationships, grow business from existing partners and ensure a seamless experience for them.
What You'll Do:
Build strong partner relationships: Manage and nurture relationships with architects, and interior designers, becoming their go-to point of contact at BathStory.
Drive account growth: Proactively engage existing partners, identify upcoming projects and increase repeat business and revenue from each account.
Manage the sales pipeline: Prepare and share project estimates within committed timelines, and follow up through approval, payment and order confirmation.
Be a product expert: Understand BathStory's product portfolio, configurations, finishes and pricing to confidently guide partners and recommend the right bath products for their projects.
Ensure seamless execution: Coordinate with site visit, operations and installation teams to ensure products are delivered and fulfilled on time and partner expectations are met.
Own the partner experience: Resolve queries, manage escalations and ensure partners have a consistently positive experience working with BathStory.
Track performance: Maintain accurate CRM records, monitor account-wise revenue, project pipelines, conversions and collections.
Identify growth opportunities: Help onboard new partners through referrals, networking and existing industry relationships.
What We're Looking For:
1–3 years of experience in key account management, relationship management, client servicing or B2B sales.
Experience with architectural firms, building materials, bath fittings, sanitaryware, interiors or home improvement is a plus.
Strong relationship-building and interpersonal skills, with the ability to build trust and maintain long-term partnerships.
Commercial mindset with a focus on sales conversions, account growth and customer retention.
Strong follow-up discipline, attention to detail and comfort managing multiple projects simultaneously.
Excellent communication, problem-solving and coordination skills.
Self-driven, organised and comfortable taking ownership in a fast-growing startup.
Willingness to travel locally for partner meetings and site visits.
You will report to: Our B2B Sales Lead
Budget: Upto 5 LPA
On-site role: BathStory Corporate Office in Koramangala, Bangalore

Work arrangement
No