Homeowners' Lounge Attendant

Seasonal
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?
Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).
Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
Free or discounted multi-resort dependent season passes
Free or discounted IKON pass
Discounted golf & fitness center memberships
Employee childcare rates & discounted seasonal programs
Retail + F&B discounts
Friends & family tickets
Onsite medical clinic
Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
401(k) plan with company match
Discounted tuition plan
Paid parental leave
Paid sick time, FTO, Vacation
Additional perks & benefits for year round employees
POSITION SUMMARY
The Homeowners’ Lounge Attendant helps create a welcoming, comfortable, and well-maintained environment for Stratton homeowners and their guests. This position creates a welcoming environment while supporting the daily operation, cleanliness, and presentation of the private Homeowners’ Lounge. The Attendant serves as a point of contact for general resort information, monitors lounge access, and helps ensure a positive and consistent experience for those using the space. This is a part-time seasonal role with a starting wage of $20 an hour
Recruitment for this role will be ongoing through December.
ESSENTIAL DUTIES
Extend a warm and friendly greeting to all arriving and departing guests/owners
Maintain a clean, comfortable, and inviting lounge environment throughout the day, including clearing and cleaning tables, tidying common areas, and restocking supplies
Respond to homeowner questions and concerns professionally, seeking assistance or escalating issues when appropriate
Build positive relationships with homeowners through friendly interactions, attentive service, and a welcoming demeanor
Additional duties as assigned
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
Previous customer service experience
Strong communication and customer-service skills
Previous front desk experience, preferred
Ability to stand for extended periods of time
Ability to lift up to 40lbs on a regular and repeating basis
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position may be required to work evenings, weekends and holidays.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
An Equal Opportunity Employer