Category Support Specialist

As a Category Support Specialist, you will play a critical role in enabling high-quality merchandising execution across our Trade business. Supporting our Category Managers, you will own the accuracy, coordination and data integrity of category set-up, pricing and promotional activity, ensuring strong execution across systems and processes.
Working at pace in a dynamic environment, you will deliver reporting, manage data and support cross-functional coordination to keep categories running effectively, while proactively identifying risks and driving continuous improvement.
This role is central to ensuring our category strategy translates into seamless execution – allowing our Category Managers to focus on delivering commercial outcomes and growth.
What You will do:
Execute accurate item set-up, pricing and promotional changes across merchandising systems
Maintain high data integrity across product, cost, pricing and range information
Prepare and deliver reporting, including trading packs, promotional summaries and performance dashboards
Support range reviews with SKU data, lifecycle updates and analysis
Coordinate timelines, processes and stakeholders to ensure smooth category execution
Provide analytical and administrative support across range, pricing and promotional activity
Liaise with suppliers on rebates, funding, claims and product data updates
Respond to store and operational queries relating to items, pricing and promotions
Identify and resolve data or system issues, proactively managing risks and rework
Contribute to continuous improvement in processes, accuracy and execution standards
Experience in a category, merchandising or operational support role
Strong attention to detail with a high level of accuracy and administrative discipline
Systems capability across ERP/PIM platforms, Excel and reporting tools
Ability to manage high volumes of work and meet tight deadlines
Clear communication and stakeholder coordination skills
Sound commercial understanding of range, pricing and promotional levers
Confidence working with data and structured reporting
Experience in retail, trade or distribution environments (advantageous)

Employment type
Full-time

Work arrangement
No