Healthcare Coordinator Part Time Self Employed

Company Description A technology-driven company that empowers more than 20 businesses to optimize their sales performance using artificial intelligence. The organization focuses on building tools and processes that help clients enhance decision-making, streamline operations, and improve customer outcomes. By integrating AI into key workflows, RefLyst AI supports businesses in healthcare and related sectors to better manage their services and relationships. Team members collaborate remotely, using digital platforms to deliver high-impact solutions and support sustainable growth for clients.
Role Description The Healthcare Coordinator (Part Time, Self Employed) at RefLyst AI is a remote contract role focused on supporting healthcare-related clients and their customers. Day-to-day responsibilities include coordinating case management activities, tracking client needs, and facilitating communication between healthcare providers, home care services, and customers. The coordinator will handle inquiries, provide customer service support, and ensure that care plans and follow-ups are completed accurately and on time. This role also involves documenting interactions, updating records, and collaborating with internal teams to improve service processes and client satisfaction. The position offers flexible hours and requires a proactive, organized approach to managing multiple cases and stakeholders.
Qualifications
Strong case management skills with experience coordinating services, tracking care plans, and following up on healthcare-related cases.
Excellent communication and customer service skills to interact professionally with clients, patients, families, and care providers.
Knowledge of healthcare environments and home care practices, including basic terminology and workflows.
Ability to work independently in a remote setting, with solid time management, organization, and attention to detail.
Comfort using digital tools and software (CRM systems, video conferencing, electronic records) to manage information and communication.
Prior experience in healthcare coordination, social services, or home care support is beneficial.
Relevant education or training in healthcare administration, social work, or a related field is an asset.

Work arrangement
Yes