Key Account Manager

Company Description Cantabil Retail India Ltd is a growing fashion and lifestyle retail company known for its range of formal, casual, and party wear apparel for diverse customer segments. The company operates an expanding network of stores across India, offering contemporary designs at accessible price points. Cantabil focuses on delivering a consistent in-store experience supported by strong merchandising and efficient supply chain operations. Team members are encouraged to contribute ideas, support customer-centric initiatives, and help drive sustainable business growth.
Role Description This is a full-time, on-site Key Account Manager role based in North Delhi. The Key Account Manager will oversee strategic relationships with major retail partners and key business accounts, ensuring sales targets and profitability goals are met. Day-to-day responsibilities include managing order cycles, coordinating assortments, tracking sell-through, and aligning promotions with account-specific plans. The role involves regular store visits, analyzing performance data, preparing reports, and collaborating with internal teams such as merchandising, supply chain, finance, and marketing. The Key Account Manager will also handle contract terms, resolve operational issues, and support the rollout of new collections and retail initiatives.
Qualifications
Strong account management and relationship-building skills, with experience handling key or strategic accounts in retail or FMCG.
Ability to analyze sales data, prepare performance reports, and use insights to improve revenue, margins, and inventory efficiency.
Knowledge of retail operations, merchandising principles, and in-store execution, preferably in apparel or fashion.
Proficiency with MS Excel, PowerPoint, and basic ERP or CRM tools to manage orders, track performance, and present business reviews.
Excellent communication, negotiation, and stakeholder management skills for working with internal teams and external partners.
Proactive problem-solving, planning, and time-management abilities, with a focus on meeting deadlines and targets.
Bachelor’s degree in Business, Retail Management, Marketing, or a related field; an MBA or equivalent post-graduate qualification is an advantage.
Prior experience in key account management, business development, or category management within organized retail is highly beneficial.

Work arrangement
No