Business Process Analyst - Remote

Job ID: [[id]]
CRH Americas Building Products is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.
Job Summary
Oldcastle Infrastructure (OI), as part of CRH’s Infrastructure Products Group (IPG), is a global manufacturing leader of utility infrastructure products. Our goal is to be the most efficient producer of engineered systems and our customers’ strategic partner of choice. A crucial part of OI’s journey is the investment in a new ERP system. With a modern, common platform, OI will unlock the benefits of its scale, deliver a better customer experience, and build a foundation for continuous process improvement.
Job Location
This role will be remote based in the US with periodic heavy domestic travel.
Job Responsibilities
This role is responsible for the areas outlined below within our global ERP Initiative:
Become an expert in end-to-end system design and processes
Gather detailed business requirements, engage in solution validation and end-to-end workshops that will impact the business. Leverage and evaluate SAP’s integration and best practices.
Help COE understand the business to create technical requirements
Collaborate with SAP consultant’s and SMEs on testing scenarios thoroughly to ensure they meet business requirements. Align on shared goals and defined processes to ensure all teams work in sync towards a common vision
Focus on testing end-to-end business scenarios that simulate real-world usage and cross-functional workflows
Ensure defects are identified during testing and resolved timely
Document Business Process Design (PDD) and update any changes to standard as required
Create job aids for day-to-day end users
Work with subject matter experts to identify training needs for target audience
Participate in Train the Trainer (TTT) events
Deliver, reinforce, and sustain end user training activities (classroom / virtual)
Support development of an on-going training and user adoption model
Deliver Hyper-care support during Go Live where necessary (mandatory P5, P11)
Be a visible advocate for organizational change & sustainability
Job Requirements
Bachelor’s degree in business, Finance, Engineering or a closely related field
5+ years of experience in manufacturing or other relevant business preferred
Strong strategic and problem solver mindset with ability to break down complex problems into testable components
Effective collaboration, alignment, and communication within a global team
Humility to learn a new business, while applying relevant experience
Ability to work independently and on cross-functional teams while accepting ownership
Ability to travel 60%+
Preferred Skills/Education
Experience functioning in a role requiring a consultative approach (internal or external)
Contagious positive attitude that inspires change
Strong interpersonal skills and ability to build strong relationships
Ability to communicate in a simple, articulate, thoughtful manner to varying audiences
Hands-on experience with Salesforce, SAP or part of another ERP implementation team
Resiliency and ability to deliver results under challenging circumstances
Strong aptitude to solve problems and improve processes

Employment type
Full Time