Key Account Manager

Company Description NS3TechSolutions Private Limited is an expert-led technology and system integration company that helps businesses build secure, reliable, and high-performing IT environments. With over 7 years of industry experience, the company delivers solutions across enterprise networking, cybersecurity, IT infrastructure, cloud, connectivity, and managed IT services. NS3TechSolutions partners with leading OEMs and technology providers to design solutions tailored to actual customer requirements, taking ownership from consulting and solution design to deployment and ongoing support. Backed by ISO 9001 and ISO 27001 certifications and a growing track record across industries, the organization is focused on solving the right problems, building the right solutions, and earning long-term trust. NS3TechSolutions is committed to a culture where expertise, accountability, and customer success come first.
Role Description The Key Account Manager is a full-time, on-site role based in Agra, responsible for managing and growing relationships with strategic enterprise customers. This role involves overseeing key accounts, understanding client business and technology needs, and coordinating with internal teams to deliver networking, cybersecurity, infrastructure, and cloud solutions that meet those needs. Daily activities include preparing account plans, managing the sales pipeline, conducting regular review meetings with customers, and ensuring high standards of service delivery and support. The Key Account Manager will also identify upsell and cross-sell opportunities, negotiate proposals and contracts, and track account performance against defined targets. Collaboration with technical, operations, and support teams is essential to maintain strong client satisfaction and long-term partnerships.
Qualifications
Candidates should possess strong Account Management and Key Accounts skills for handling strategic customers and long-term relationships.
Candidates should possess solid Business Planning and Analytical Skills to develop account strategies, forecasts, and performance reports.
Candidates should possess excellent Customer Service skills to manage expectations, resolve issues, and ensure a high-quality client experience.
Candidates should have strong communication, negotiation, and presentation skills to engage decision-makers and influence outcomes.
Bachelor’s degree in Business, Management, Engineering, or a related field; experience in IT solutions, system integration, or technology services is highly beneficial.
Proven experience in B2B key account management or enterprise sales, preferably within networking, cybersecurity, cloud, or IT infrastructure domains.
Ability to work on-site in Agra, travel to client locations as needed, and collaborate effectively with cross-functional internal teams.

Work arrangement
No