Business Process Engineer

Who We Are Looking For
We are looking for a process-minded problem solver to join our team as a process engineer, owning how product information moves from idea to launch. In this role, you will improve the systems and data behind that journey, with a focus on our PLM (Agile) and ERP (Oracle EBS) platforms. You will keep our work audit-ready in a regulated manufacturing environment and find smart ways to put AI and automation to work. Our ideal candidate can turn complex topics into clear recommendations, enjoys bringing people together, and likes leaving things better than they found them.
What You Will Do as a USANA Process Engineer
Own solution design of end-to-end processes, from ideate-to-launch through design-to-release and new product introduction
Manage PLM to ERP integrations, making sure formula, recipe, routing, and item master data flows accurately between systems
Design and improve our change control model, including approvals, readiness criteria, and the downstream impact on costing and label claims
Use data and direct PLM and ERP queries to troubleshoot issues, validate changes, and identify root causes
Keep processes aligned with GMP, FDA, and audit requirements, with full traceability for formulas and specifications
Spot where AI and automation can add real value, then build reusable tools the team can rely on, with governance built in
Lead cross-functional initiatives, breaking big projects into clear steps and aligning stakeholders for successful adoption
Mentor engineers and help shape team standards and roadmap priorities
Background and Skills You Will Need
Five plus years in business process improvement and software implementation, including work within one or more end-to-end business capabilities
Hands-on PLM (Oracle Agile or comparable) and ERP (Oracle EBS or comparable) skills, including multi-system workflows
Background in process manufacturing, such as formulation, recipe, and batch-based production
Experience in a GMP, FDA, or similarly regulated environment, including formal change control and audit support; SOX familiarity is a plus
Ability to spot process risks and turn them into practical recommendations
Strong data-driven analysis and sound judgment on ambiguous problems
Proven ability to lead complex initiatives, influence stakeholders, and mentor others
What Will Make You Standout
Bachelor’s degree in computer science, information systems, business, or a related field
Experience with PLM migration or modernization, including data cleansing and mapping, or exposure to next-generation PLM platforms
Familiarity with improvement methods like Lean, Kaizen, BPMN, or SIPOC
Exposure to change management practices, such as user adoption and communication planning
Who We Are
Since 1992, USANA has put science first with our focus on in-house research and manufacturing based in Salt Lake City, Utah to drive the creation of supplements that give your body the exact nutrition it needs to thrive. It’s why millions across the globe choose USANA as the nutritional provider for themselves and their loved ones. Today we are a billion-dollar company, thanks in part to more than 1,700 employees based around the world.