Installation Engineer - US

Job Title: Installation Engineer
Compensation: $70,000 - $85,000 (based on qualifications)
Position Summary
This position is responsible for traveling to customer sites and installing Domino supplied printers and accessories.
Location
Field Based
Main Responsibilities/Essential Functions
Travel to locations including customers, vendors, and Domino offices (80%-100%)
Install Domino supplied printers and accessories at customer sites
Provide technical (product) and Health & Safety training to customers on Domino-supplied products
Ensure all installations are completed so that any hoses, cables, or wires are routed in a neat visually appealing manner
Undertake on-site and remote fault finding and repair of Domino-supplied equipment.
Carryout repair services or preventative maintenance services to maximize uptime in line with Customer production schedules and equipment specifications
Provide telephone technical support when appropriate
Maintain records of and follow Domino service procedures and technical bulletins
Liaise appropriately with site personnel who may include managers, operators, maintenance staff, and electricians
Provide timely response to internal and external Customers
Initiate proactive action on behalf of the Customer
Provide closed loop feedback on all escalated Customer actions
Work comfortably in a remote environment
Self-motivated/organized, and operates without the need for direct supervision/guidance
Performs all administrative work-related tasks in a timely manner.
Manage Domino parts inventory for accuracy
Ensure work area is clean and safe at all times
Supervisory Responsibilities
None
What You Need
Education & Experience
Associates degree in a technical field required
5 years of related experience servicing or maintaining electro-mechanical equipment
Experience using basic hand tools, power tools, and electrical test equipment like digital volt meters
Valid Driver’s License required
Skills & Knowledge
Excellent Communication Skills
Able to work with different levels of employees/customers
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Ability to prioritize tasks
Physical Demands
Medium work. Medium work involves lifting no more than 50 pounds at a time, with frequent lifting or carrying of objects weighing up to 25 pounds.
Health & Safety Concerns
Chemical hazards - solvents, adhesives, paints, toxic dusts, among other potentially toxic fumes or acids
Ergonomic risk factors - repetitive actions, such as heavy lifting or the use of tools with significant vibration
General Office Environment
About Domino
Also known as Domino Amjet, Domino North America is the US and Canadian division of Domino Printing Sciences - a global expert in industrial printers. Specializing in digital printing presses as well as traceability solutions for sectors as diverse as food, beverage, life sciences, packaging, cleaning, personal care, building and construction. Our technology prints onto products you encounter every single day from beverage cans to household goods, to industrial glass to the cardboard boxes they were shipped in - and everything in between.
Domino Amjet is the leader in Digital Printing with our innovative state of the art Inkjet Digital Printing technology and customer focused mission. The Domino Difference is how we set ourselves apart from the competition. Founded in 1978, the Domino Group operates through a global network of 25 subsidiary offices and more than 200 distributors, in over 120 countries employing over 2,600 people worldwide with manufacturing facilities situated in UK, China, Germany, India, Sweden and USA. Domino North America is proud to be part of the Top 15 best Places to Work in Illinois in 2023 and our eNPS (Employee Net Promoter Score) is consistently above 50. We invite you to visit https://www.domino-printing.com/en-us/home to learn more about “The Domino Difference�?!
Company Benefits
3 medical plans, Traditional PPO, Value PPO and High Deductible Health Plan with a Health Savings Account
Flexible Spending Accounts
Dental and Vision Plans
Company paid Life and AD&D Insurance, short-term and long-term disability insurance.
Voluntary life and AD&D insurance for employees and eligible dependents
401(k) Retirement Plan with generous employer match
Voluntary benefits such as pet insurance, legal assistance and Aflac
Vacation, Sick Days, Floating Holidays and Company Holidays
Annual Bonus
Summer Friday Program that runs from May to October*
Company closure between Christmas and New Years*
Hybrid or fully remote work schedules*
Please note, due to business needs these programs may not be available for all positions
U.S. Equal Employment Opportunity
Domino Amjet provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Work arrangement
Yes