Onsite Team Manager

Reed is the most recognised recruitment brand in the UK, with a rich history and reputation for improving lives through work, for over 60 years. Delivering recruitment solutions with many household brands throughout the UK and globally, we find new jobs and careers for people from many different backgrounds across multiple business sectors.
We look for people who enjoy an inclusive and collaborative environment, who strive for performance and celebrate team success, in a rewarding career.
Pay Range
Salary - £31,200 per annum
Job Description
Reed Talent Solutions are hiring in Warrington!
We're looking to recruit an Onsite Team Manager to join our Service Delivery team and support one of our key clients.
Reed supply flexible and temporary workforce solutions through Angard Staffing to Royal Mail sites all across the country, managing year round recruitment as well as seasonal peaks.
What's an Onsite Team Manager?
As an Onsite Team Manager, you will support in delivering a high-quality 24-hour operation, leading and ensuring exceptional service for our client, workers and stakeholders.
This is a fast-paced, structured and operational leadership role where you will be responsible for leading a team, supporting workforce planning, resolving operational issues and ensuring all KPIs, SLAs and compliance requirements are achieved.
Shift pattern
Full time Monday - Friday
08:00am -17:00pm
Key Responsibilities:
Leading, coaching and supporting an Onsite Coordinator
Providing day-to-day supervision
Allocating workloads and supporting workforce deployment
Acting as the first escalation point for workers, Coordinators and clients
Monitoring staffing levels and operational performance
Supporting workforce planning to achieve fulfilment targets
Building and maintaining strong client relationships
Ensuring KPIs, SLAs and compliance standards are achieved
Supporting investigations relating to attendance, conduct and performance
Supporting recruitment, onboarding and training activities
Coaching and developing On-Site Coordinator
Promoting a culture of safety, accountability and continuous improvement
What are we looking for?
Recruitment experience ideally gained from either an MSP/RPO/Staff bank
People management, training and development
Effective management and prioritisation of workload
Delivery of exceptional service that meets customer SLAs and deadlines
Relationship management of both internal and external stakeholders at all levels
Achievement of customer and worker satisfaction targets
Accountability for team outputs and delivering to performance objectives
What can Reed offer you?
Reed truly is a great place to work (just check our Glassdoor reviews...), we are employee focused and offer a comprehensive benefits package including:
Outstanding opportunities for development and progression
Reed discount hub - giving you access to thousands of exclusive discount and cash back opportunities
Long-service sabbaticals
Refer-a-friend scheme
Cycle to work scheme
Electric Vehicle scheme
And much, much more!
If you feel like this could be the role for you, we would love to receive an application! Click 'Apply Now' and our dedicated recruitment team will be in touch.
Feel what it’s like to truly belong…
All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. As a proud signatory of the Armed Forces Covenant, we welcome applications from ex-services personnel, reservists and cadets and offer a guaranteed interview for applicants who meet the minimum criteria.