Front Desk Receptionist / Patient Care Coordinator

Urgent Hiring: Front Desk Executive / Hospital Receptionist
Role: Front Desk Receptionist / Patient Care Coordinator
Facility: ABM Hospital
Location: Kishan Bagh Road, Bahadurpura, Hyderabad – 500064
Job Type: Full-Time (Shift-based)
Job Overview
ABM Hospital is hiring a professional, empathetic, and attentive Hospital Front Desk Receptionist to handle patient registration, OPD appointments, billing inquiries, and front-office desk coordination.
Key Responsibilities
Greet arriving patients and their families, manage daily OPD consultation tokens, and direct them to doctor cabins.
Collect and enter patient demographic and insurance/billing details accurately into the hospital management system (HMS).
Answer incoming calls, address service inquiries, and schedule appointments for various clinical departments (General Medicine, Gynec/OBG, Diagnostics).
Coordinate patient flow between the front desk, nursing stations, pharmacy, and diagnostic/ultrasound rooms.
Manage outpatient billing receipts, cash/UPI collections, and day-end shift register handovers.
Guide walk-in patients during daytime emergencies and alert duty medical officers promptly.
Candidate Profile & Qualifications
Qualification: Any Graduate (Any stream) or Intermediate (10+2) with prior healthcare front-desk experience.
Experience: 6 months to 2 years in a hospital, clinic, or diagnostic center reception (Freshers with strong communication and computer skills are eligible).
Skills:
Basic computer proficiency (MS Excel, typing speed, and hospital billing software/HMS).
Empathetic patient-handling demeanor and the ability to maintain composure during crowded peak hours.
Good spoken command of Telugu, Hindi/Urdu, and basic English.
Availability: Willing to work in structured day/rotational shifts.
Compensation Benchmark (Hyderabad Private Hospitals)
How to Apply
> Interested candidates can send their resume directly:
> * WhatsApp:9849756250
> * Walk-In: ABM Hospital, Kishan Bagh Road, Bahadurpura, Hyderabad, Telangana 500064.
>
Skills: english,hindi,excel,telugu,communication

Work arrangement
No