Team Leader - Sales Operations

Company Description Redington Limited is a leading technology solutions provider with a strong presence across more than 40 markets. The company supports global and regional brands in their expansion and distribution journeys through a network of over 75,000 channel partners. With a digital-first approach, Redington focuses on enabling technology transformation and driving simplified, scalable distribution. The organization helps brands enter new markets, supports channel partners in growing revenue, and enables enterprises to accelerate digital innovation. Team members join a fast-evolving environment that values collaboration, growth, and technology-driven impact.
Role Description The Team Leader – Sales Operations is a full-time, on-site role based in Delhi, India. This role is responsible for overseeing day-to-day sales operations, including managing a sales support team, monitoring performance metrics, and ensuring timely execution of sales processes and documentation. The Team Leader will coordinate with sales, channel partners, and internal stakeholders to support order processing, inventory management, reporting, and customer issue resolution. Responsibilities include analyzing sales data, optimizing workflows, preparing regular dashboards, and implementing process improvements aligned with business targets. The role also involves mentoring team members, maintaining high standards of customer service, and supporting management in strategic decision-making for the region.
Qualifications
Candidates should possess strong Sales and Customer Service skills to support channel partners, manage inquiries, and contribute to revenue growth.
Candidates should possess solid Analytical Skills to interpret sales data, track performance metrics, and identify operational improvements.
Candidates should possess effective Team Management skills to lead, coach, and motivate sales operations team members.
Candidates should possess clear and professional Communication skills for collaborating with internal stakeholders, partners, and customers.
Relevant experience in sales operations, distribution, or technology solutions, preferably in a regional or multi-market environment.
Proficiency in MS Excel and reporting tools; familiarity with CRM or ERP systems is an advantage.
Bachelor’s degree in Business, Commerce, Management, or a related field; an advanced degree or certification in sales or operations is a plus.
Ability to work in a fast-paced environment, manage multiple priorities, and maintain accuracy and compliance with company policies.

Work arrangement
No