Administrative Associate

Company Description Insight Genesis – IGAi is an AI-driven company that uses advanced predictive algorithms to understand human behavior and improve data collection strategies. The platform focuses on delivering personalized, actionable insights across finance, career, education, and health, especially for individuals in emerging and unbanked markets. By breaking down traditional data silos, Insight Genesis creates an intelligent ecosystem that connects data, behavior, and predictive AI to guide users through key life decisions. The company unifies four core verticals—Financial, Human Resource, Education, and Health & Wellness—into one integrated platform. This mission offers team members the opportunity to contribute to meaningful, data-informed solutions that support better outcomes for people worldwide.
Role Description The Administrative Associate is a full-time, remote role responsible for supporting daily operations and ensuring smooth administrative workflows across the organization. This role involves managing administrative processes such as scheduling, document organization, data entry, and record maintenance, while coordinating with different teams to keep information accurate and accessible. The Administrative Associate will handle invoicing tasks, support basic finance-related activities, and assist in maintaining orderly financial documentation. They will also respond to inquiries, provide customer service support, and facilitate clear internal and external communication through email, messaging tools, and virtual meetings. The role requires proactive follow-up on tasks, maintaining confidentiality of sensitive information, and contributing to process improvements in a fast-paced, tech-focused environment.
Qualifications
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Strong Administrative Processes skills, including scheduling, document management, and data entry.
Effective Communication skills, with the ability to clearly interact with internal teams and external stakeholders in a remote environment.
Experience with Invoicing and basic Finance tasks, such as tracking payments and maintaining financial records.
Customer Service skills, with a focus on responsiveness, professionalism, and problem-solving.
Proficiency with office productivity and collaboration tools (e.g., spreadsheets, word processing, email, and online project management platforms).
Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
Ability to work independently, maintain confidentiality, and adapt to evolving processes in a growing AI-focused company.
Previous experience in an administrative or operations support role; experience in a tech or data-driven environment is a plus.
Relevant education such as an associate’s or bachelor’s degree, or equivalent practical experience in administration or business support.

Work arrangement
Yes