Live opening Β· Posted 12 hours ago

πŸš€ HIRING NOW | LMS & WEBSITE OPERATIONS EXECUTIVE | REMOTE / WORK FROM HOME

ISCAP SERVICES Β· India (Remote)
Linkedin Yes
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Posted 12 hours ago
CompanyISCAP SERVICES
LocationIndia (Remote)
Work modeYes
SourceLinkedin
ListedPosted 12 hours ago

About the role

Description supplied by the original job listing.

πŸš€ HIRING NOW | LMS & WEBSITE OPERATIONS EXECUTIVE | REMOTE / WORK FROM HOME
ISCAP SERVICES PVT. LTD.
EdTech β€’ Learning Platforms β€’ Digital Operations β€’ Student Success
Are you comfortable working with websites, online learning platforms, student databases, digital content, and administrative systems?
ISCAP Services Pvt. Ltd. is looking for organised, detail-oriented LMS & Website Operations Executives to help manage our digital learning environment, course content, learner accounts, enrolment records, assessments, certificates, and website updates.
This opportunity is suitable for graduates, freshers with strong digital skills, and candidates with experience in website administration, LMS management, or EdTech operations.
πŸ“Œ JOB DETAILS
Company: ISCAP Services Pvt. Ltd.
Job Title: LMS & Website Operations Executive
Department: Digital Learning & Platform Operations
Education: Any bachelor's degree; IT, Computer Applications, and related backgrounds preferred
Experience: Freshers and experienced candidates
Work Mode: Remote / Work From Home
Location: India – Remote
Employment Type: Internship or full-time employment, depending on the specific vacancy
Application: CV + mandatory screening answers through WhatsApp
🎯 ROLE OBJECTIVE
Your responsibility will be to ensure that ISCAP's learning platform and website operations remain organised, accurate, accessible, and up to date.
You will support course uploads, student account administration, enrolment tracking, assessment publishing, certificate workflows, content updates, and routine learner access issues.
This is a digital operations and platform administration roleβ€”not a software development position. Basic website and technical troubleshooting skills are useful, but coding is not mandatory unless separately specified.
πŸ’Ό KEY RESPONSIBILITIES1. Learning Management System (LMS) Administration
Upload and organise courses, modules, lessons, videos, documents, and downloadable resources.
Update course descriptions, learning materials, schedules, and access settings.
Verify that published content displays correctly.
Maintain course categories, learning paths, and batch assignments.
Check learner access to assigned courses and report platform issues.
2. Student Accounts & Enrolment Management
Create, update, and maintain authorised learner records.
Support account activation, enrolment changes, and routine access requests.
Verify enrolment details and course eligibility before making administrative changes.
Maintain accurate records of registrations, course access, and completion status.
Follow approved identity-verification and account-management procedures.
3. Assessments & Certificate Administration
Upload approved MCQs, quizzes, assignments, and assessments.
Verify question formatting, answer keys, instructions, and availability.
Track assessment publication and completion status.
Coordinate certificate generation according to verified eligibility and approval procedures.
Maintain accurate certificate issuance and completion records.
4. Website Content & Updates
Update approved website text, images, banners, course information, and announcements.
Check links, enquiry forms, buttons, and key website pages.
Report broken links, display issues, and content inconsistencies.
Coordinate with developers when technical changes require coding.
Ensure changes follow approved branding and content guidelines.
5. Technical Support & Troubleshooting
Handle routine learner issues involving logins, course access, downloads, and navigation.
Record issues and follow established troubleshooting procedures.
Escalate unresolved technical problems to the development or platform provider.
Track reported issues until resolution.
Document recurring problems and suggest practical improvements.
6. Data Management & Reporting
Maintain course, student, enrolment, and completion trackers.
Use Google Sheets, Excel, and approved administration tools.
Prepare regular reports on course uploads, account requests, pending issues, and completed tasks.
Protect student information and maintain appropriate access controls.
Never share passwords or grant unauthorised access.
βœ… ELIGIBILITY CRITERIA
Bachelor's degree in any discipline.
Freshers may apply.
Basic understanding of websites, online platforms, and digital administration.
Good attention to detail and organisational skills.
Familiarity with Google Sheets, Excel, documents, and online collaboration tools.
Ability to follow procedures and maintain accurate records.
Good communication and problem-solving skills.
Laptop/computer and reliable internet connection required for remote work.
Preferred skills: LMS administration, WordPress or other CMS platforms, website content management, online course publishing, basic HTML/CSS, and student database management.
Prior experience with platforms such as Moodle, Google Classroom, or other LMS products is an advantage, not a mandatory requirement for suitable freshers.
πŸ“Š PERFORMANCE EXPECTATIONS
Performance may be evaluated based on:
Accuracy and timeliness of course uploads.
Accuracy of learner and enrolment records.
Successful completion of approved website updates.
Correct assessment and certificate administration.
Speed and quality of routine issue resolution.
Reporting accuracy and adherence to procedures.
Confidentiality and responsible access management.
Attention to detail matters. Incorrect course access, enrolment information, assessment settings, or certificate records can directly affect learners.
πŸ“š WHAT YOU WILL LEARN
Upload β†’ Configure β†’ Verify β†’ Publish β†’ Monitor β†’ Troubleshoot β†’ Report
Gain practical experience in LMS administration, website operations, EdTech systems, digital content management, learner account support, assessment workflows, and operational reporting.
Career pathways may include LMS Administrator, Website Operations Executive, EdTech Operations Specialist, Learning Platform Coordinator, and Digital Operations Manager.
πŸ“Œ INTERNSHIP VS FULL-TIME EMPLOYMENT
ISCAP may recruit separately for internship and full-time employment positions.
Internship: Duration, working hours, stipend, responsibilities, and completion requirements will be communicated before acceptance.
Full-time employment: Salary, working hours, probation, benefits, and applicable employment terms will be documented in the employment offer.
The applicable arrangement and compensation will be confirmed during recruitment. An internship does not automatically guarantee permanent employment.
πŸ”΄ MANDATORY SCREENING QUESTIONS
Answer all questions and send your CV and responses via WhatsApp. Incomplete applications may not be shortlisted.
Q1. What is your highest qualification and passing year?
Answer: ___
Q2. Have you worked with websites, LMS platforms, CMS tools, or student databases? YES / NO
Q3. Which digital platforms or administrative tools have you used?
Answer: ___
Q4. How many hours per day and days per week can you commit?
Answer: ___ hours / ___ days
Q5. If 240 students are enrolled across 8 equally sized batches, how many students are in each batch?
Answer: ___
Q6. If 120 learners are enrolled and 96 have completed an assessment, what is the completion rate?
Answer: ___%
Q7. Can you follow documented procedures before changing enrolment, permissions, or certificate records? YES / NO
Q8. If a student cannot access a course, what steps would you take before escalating the issue?
Answer in 2–3 sentences: ___
Q9. If you discover an incorrect answer key in a published quiz, what would you do?
Answer in 2–3 sentences: ___
Q10. Are you comfortable managing spreadsheets and submitting regular reports? YES / NO
Q11. Do you have a laptop/computer and reliable internet connection? YES / NO
Q12. Are you willing to handle learner information confidentially and follow access-control procedures? YES / NO
Q13. Why are you interested in LMS and website operations?
Answer in 2–3 sentences: ___
Q14. Which arrangement are you interested in: internship or full-time employment?
Answer: ___
Q15. When can you join if selected?
Answer: Immediately / Within 7 days / Within 15 days / Within 30 days / Other
Freshers will be assessed on digital aptitude, numerical reasoning, accuracy, problem-solving, and willingness to learn.
πŸ“² HOW TO APPLY
WhatsApp: +91 84650 20524
Email: hrsupport@iscap.in
Website: https://iscap.in
Send your CV and screening answers using this format:
APPLICATION β€” LMS & WEBSITE OPERATIONS EXECUTIVE
Name:
Current Location:
Highest Qualifica

Work arrangement
Yes

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