Deputy Manager- Zonal Product Trainer (L&D)

The Deputy Manager - L&D will be responsible for the end-to-end employee development lifecycle within the South Zone. You will ensure seamless onboarding, drive long-term learning journeys, and partner with business leaders to enhance the sales and technical capabilities of our internal teams and external channel partners.
Key Responsibilities:
1. Onboarding & Induction Excellence
Execute a 30-day blended induction program for all new hires, incorporating:
E-learning modules via the Learning Management System (LMS).
Instructor-Led Training (ILT) sessions.
Coordinating factory visits to ensure product knowledge and brand immersion.
Monitor and drive the 3-month and 6-month learning journeys, ensuring employees meet milestones and competency benchmarks.
2. Performance-Linked Training (Sales & Functional)
Consult with Sales and Functional Leaders to identify skill gaps.
Design and deliver ad-hoc training sessions focused on Sales Excellence, including:
Pitching and Negotiation skills.
Objection handling and Client follow-up strategies.
Analyze LMS data to ensure 100% completion rates for mandatory functional training.
3. Strategic Planning & Channel Partner Training
Publish and manage the Quarterly, Half-Yearly, and Yearly Training Calendars for the Central Zone.
Organize Open Learning Events (Online & Offline) for the wider ecosystem, including dealer staff, service technicians, and in-shop promoters.
4. Stakeholder Coordination & Corporate Alignment
Act as the bridge between the Head Office (HO) L&D team and local operations.
Collaborate with external learning consultants to execute corporate skill development initiatives locally.
5. Assessment & Analytics
Design effective quizzes, questionnaires, and feedback mechanisms to measure training effectiveness.
Maintain and present training data using MS Excel to report on KPIs, attendance, and ROI of learning programs.
Other duties as assigned.
Knowledge & Skillsets:
Communication: Exceptional verbal and written communication skills with a positive, professional body language.
Technical: Advanced skills in MS Excel (data visualization) and experience managing an LMS.
Instructional Delivery: Proven ability to engage diverse audiences, from corporate staff to field technicians.
Interpersonal: Strong interpersonal and relationship-building skills.
Organizational: Highly organized and detail oriented. Ability to manage multiple training timelines and regional logistics simultaneously.
Problem-solving: Ability to identify and resolve problems effectively.
Learning Agility: A strong desire to learn and adapt to new technologies and methodologies.
Key Competencies
Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Experience with SAP SuccessFactors or similar LMS is preferred.
Experience with graphic design tools (Canva, PowerPoint, etc.) is preferred.
Qualifications and Experience
Education: Master’s degree (Preferred). Bachelor’s degree with the above skillsets may also apply.
Experience: 10-12 years of relevant experience in Training
Skills:
Experience in Designing, developing, and implementing tailored training programs – technical and behavioural.
Proficiency in creating instructional materials and conducting needs assessments.
Experience in designing and managing LMS platforms
Strong presentation skills. Excellent communication, organization, and leadership abilities.
Adaptability, problem-solving, and change management skills.
Excellent leadership and people management skills.
Strategic thinking and problem-solving skills
Project management and organizational skills

Work arrangement
No