Health Agency Manager

Company Description IndusInd General Insurance Company Limited (formerly Reliance General Insurance Company Limited) is one of India’s leading private-sector general insurers, offering a wide range of products across motor, health, home, travel, commercial, marine, crop, rural, and specialty lines. Headquartered in Mumbai, the company serves customers across the country through 131+ branches and over 75,000 intermediaries. IndusInd General Insurance is recognized for a strong technology-first approach, including being the first insurer in India to accept premium payments via the RBI’s Central Bank Digital Currency (e-Rupee). Supported by enhanced financial stability and capital infusion from IndusInd Capital, the organization is positioned for long-term growth and innovation. Multiple national awards in customer experience, digital innovation, security, and marketing demonstrate its commitment to trust, technology, and customer-centric excellence.
Role Description The Health Agency Manager is a full-time, on-site role based in Navi Mumbai, responsible for driving growth and performance of the health insurance agency channel. The role involves recruiting, onboarding, and developing agency partners and intermediaries, providing regular training on health insurance products, compliance, and sales practices, and supporting them in meeting sales and service targets. The Health Agency Manager will monitor key performance metrics, design local sales and marketing initiatives, and collaborate with cross-functional teams such as underwriting, operations, and claims to address agency and customer needs. Daily responsibilities include field visits, pipeline reviews, performance coaching, and ensuring adherence to regulatory and company standards while delivering a high-quality customer experience.
Qualifications
Candidates should possess strong health insurance and general insurance knowledge, including products, underwriting basics, claims processes, and regulatory guidelines.
Candidates should possess agency management and sales skills, such as partner recruitment, target setting, performance tracking, and sales coaching.
Candidates should possess relationship-building and stakeholder management skills to engage agency partners, intermediaries, and internal teams effectively.
Candidates should possess communication and presentation skills for conducting training sessions, explaining complex products clearly, and preparing reports.
Candidates should possess analytical and planning skills, including the ability to interpret data, forecast sales, and design local market strategies.
Candidates should possess basic digital and CRM proficiency to use sales tools, reporting systems, and online platforms effectively.
Bachelor’s degree in business, finance, insurance, or a related field; a relevant postgraduate qualification or insurance certification (e.g., licentiate from insurance institutes) is an advantage.
Prior experience in health or general insurance agency/channel management or field sales, preferably in the BFSI sector, is highly beneficial.
Ability to work independently in a field

Work arrangement
No