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Job Description: QA/QC Lead
JLL Projects and Development Services
Data Centre Project, Dholera
Position Summary
QA/QC Lead responsible for establishing and managing comprehensive quality assurance and quality control programs for mission-critical data centre in Dholera. Ensure all construction activities, materials, and installations meet specified standards, design requirements, and international data centre quality benchmarks across civil, structural, architectural, and MEP disciplines.
Key Responsibilities
Quality Management System Development
Develop and implement project-specific Quality Management Plan (QMP) aligned with ISO 9001 and JLL standards
Establish Inspection and Test Plans (ITPs) for all construction activities and MEP installations
Create quality procedures, checklists, and acceptance criteria for critical work activities
Define hold points, witness points, and mandatory inspection stages across all disciplines
Develop non-conformance management system including NCR procedures and disposition protocols
Establish document control procedures for quality records, test certificates, and as-built documentation
Set quality KPIs and metrics for contractor performance monitoring
Quality Planning & Standards Compliance
Review design drawings, specifications, and technical standards to establish quality requirements
Ensure compliance with Indian codes (IS standards, NBC), international data centre standards (Uptime Institute, TIA-942), and manufacturer specifications
Develop material approval procedures and approved vendor/manufacturer lists
Establish sampling and testing frequencies per relevant codes and project requirements
Coordinate quality requirements with design consultants and specialty contractors
Define quality deliverables and submission schedules for all project phases
Material Quality Control
Review and approve contractor material submittals, product data sheets, and technical documentation
Verify material certifications, test certificates, and compliance documentation
Conduct material inspection at manufacturer facilities and upon site delivery
Monitor material storage conditions to prevent damage and deterioration
Maintain material traceability records for critical components
Coordinate third-party testing for structural materials (cement, steel, aggregates, concrete)
Approve material substitutions with engineering and client concurrence
Construction Quality Inspection & Monitoring
Conduct daily quality inspections across all construction zones and work fronts
Verify workmanship quality against approved method statements and specifications
Monitor dimensional accuracy, alignment, leveling, and tolerances per design requirements
Inspect civil works including excavation, formwork, reinforcement, concrete works, and finishing
Oversee structural steel fabrication and erection quality including welding inspection
Monitor architectural finishes, false ceiling, flooring, and facade installation quality
Inspect MEP installations including mechanical equipment, piping, ductwork, electrical conduits, cable trays, and instrumentation
Testing & Commissioning Support
Coordinate factory acceptance tests (FAT) for critical equipment and systems
Witness site acceptance tests (SAT) for mechanical, electrical, and fire protection systems
Oversee non-destructive testing (NDT) including radiography, ultrasonic testing, and dye penetrant testing
Monitor hydrostatic testing, pressure testing, and leak testing of piping systems
Coordinate load testing of structural elements, slabs, and lifting equipment
Verify pre-commissioning activities including flushing, cleaning, and functional checks
Participate in integrated systems testing and performance verification
Ensure test documentation completeness and compliance with specifications
Non-Conformance Management
Identify and document non-conformances through inspections and testing
Issue Non-Conformance Reports (NCRs) to contractors with clear disposition requirements
Track corrective actions and verify completion through re-inspection
Escalate major non-conformances to project management and client representatives
Maintain NCR register and trend analysis for quality improvement
Coordinate rework, repair, or replacement of defective work
Ensure proper documentation of corrective actions and acceptance
Contractor Quality Management
Review and approve contractor Quality Assurance/Quality Control (QA/QC) plans
Evaluate contractor QC team qualifications and competency
Monitor contractor self-inspection programs and internal quality audits
Conduct joint inspections with contractor QC personnel
Review contractor test results, inspection reports, and quality records
Verify contractor compliance with approved ITPs and quality procedures
Issue quality performance ratings and non-compliance notices
Documentation & Reporting
Maintain comprehensive quality records including inspection reports, test results, and certificates
Prepare daily, weekly, and monthly quality reports with statistical analysis
Document punch list items and track completion through handover
Compile as-built documentation including drawings, O&M manuals, and warranties
Maintain photographic records of construction progress and quality issues
Prepare quality dossiers for handover to client and operations team
Archive quality documentation per contract and regulatory requirements
Audits & Continuous Improvement
Conduct internal quality audits of contractor work and site processes
Coordinate third-party quality audits and regulatory inspections
Facilitate client quality inspections and address observations promptly
Implement lessons learned and best practices from quality issues
Drive continuous improvement initiatives to enhance quality outcomes
Benchmark quality performance against industry standards
Required Qualifications
Education & Certification
Bachelor's degree in Civil, Mechanical, or Electrical Engineering
ISO 9001 Lead Auditor certification preferred
CQM (Certified Quality Manager) or CQE (Certified Quality Engineer) certification advantageous
ASNT Level II or PCN certification for NDT inspection preferred
Training in welding inspection (CSWIP/AWS) beneficial
Experience
10-12 years in quality management with 6+ years in large-scale construction projects
Minimum 3 years experience in mission-critical facilities, industrial, or complex commercial projects
Proven track record managing quality across civil, structural, architectural, and MEP disciplines
Experience with data centre, pharmaceutical, or high-tech facility construction strongly preferred
Knowledge of Indian standards (IS codes) and international quality standards
Technical Expertise
Deep understanding of construction quality control methods and inspection techniques
Strong knowledge of material testing procedures and acceptance criteria
Proficiency in reading and interpreting engineering drawings across all disciplines
Understanding of welding standards, NDT methods, and structural inspection
Familiarity with MEP installation standards and commissioning protocols
Knowledge of concrete technology, soil mechanics, and structural materials
Understanding of quality management systems (ISO 9001, TQM principles)
Skills & Competencies
Excellent attention to detail and systematic inspection approach
Strong analytical and problem-solving abilities
Effective communication skills in English and Hindi (written and verbal)
Assertiveness in enforcing quality standards diplomatically
Proficiency in MS Office, quality management software, and inspection apps
Ability to manage multiple priorities and work under pressure
Strong documentation and report writing capabilities
Team leadership and contractor management skills
Key Attributes
Uncompromising commitment to quality excellence
Proactive identification of quality risks before they materialize
Collaborative approach while maintaining independent quality oversight
Systematic and methodical work approach
Professional integrity and ethical conduct
Continuous learning mindset
Client-focused attitude with service orientation
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