Kitroom Operations Associate (18-month Contract)

Work Flexibility: Onsite
Shift: Rotating Schedule – Week 1: Monday – Friday, 8:00 AM – 4:30 PM; Week 2: Monday – Friday, 9:30 AM – 6:00 PM
Location: 2 Medicorum Place, Waterdown, ON
Contract Term: 18 months
Summary:
The Kitroom Operations Associate is responsible for managing the end-to-end handling of loaner inventory, including receiving, tracking, preparing, and shipping medical devices and equipment to support customer and surgical case needs. This role ensures accurate inventory control through auditing and system updates, while coordinating shipping and return schedules to maintain product availability and optimize turnaround times. The Kitroom Operations Associate partners cross-functionally to ensure timely, compliant, and efficient movement of loaner assets, while maintaining organization, accuracy, and adherence to quality and operational procedures.
What You Will Do:
Accept and process loaner requests from Sales Coordinators, including timely execution of rush shipments in high-intensity situations
Communicate kit deviations and updates to Sales Coordinators and Sales Representatives as needed
Prepare shipments with all required documentation, including literature, samples, and promotional materials
Maintain loaner kits by managing replacements, assembling new kits, and ensuring overall readiness
Accurately track kit and item usage in the ERP system; report and escalate any receipt discrepancies
Perform daily and quarterly inventory counts; identify, segregate, and report expired, damaged, or non-compliant inventory
Ensure compliance with PPE requirements and promptly respond to RAQA product inquiries
Support departmental KPIs, continuous improvement initiatives, team/company meetings, and additional responsibilities as assigned
What you need:
Required:
3 years’ relevant work experience in warehouse, inventory, medical and/or supply chain
Ability to lift/push/pull up to 50 lbs.
Preferred:
Completed post-secondary education program
$51,500 - $68,650 CAD Annual
Travel Percentage: 0%