Business Operations Lead

PropertyGuru is Southeast Asia’s leading PropTech company, and the preferred destination for over 32 million property seekers monthly to connect with over 50,000 agents monthly to find their dream home. PropertyGuru empowers property seekers with more than 2.1 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand and Vietnam.
PropertyGuru.com.sg was launched in Singapore in 2007 and since then, PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 18 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio including leading property marketplaces and award-winning mobile apps across its markets in Singapore, Malaysia, Vietnam, Thailand as well as the region’s biggest and most respected industry recognition platform – PropertyGuru Asia Property Awards, events and publications across Asia.
For more information, please visit: PropertyGuruGroup.com; PropertyGuru Group on LinkedIn.
Recognised as a Top Employers Certified* organisation, we’re proud to be among the best workplaces in the region—celebrating an inclusive culture of excellence, growth, and well-being.
As a Guru you will be accountable for:
Leading efforts to optimize the sales process by analyzing current processes, identifying areas for improvement, and implementing solutions to streamline workflows, increase efficiency, and enhance sales team productivity.
Overseeing the management and administration of sales systems and tools, including CRM software, sales analytics platforms, and other technology solutions, to ensure optimal utilization and effectiveness in supporting sales operations.
Analyzing sales performance metrics and KPIs to track progress against targets, identify trends, and provide insights to Sales Management for decision-making and strategy development.
Supporting sales forecasting and planning processes by providing data-driven analysis, generating forecast reports, and collaborating with Sales Management to develop sales targets and quotas aligned with organizational objectives.
Managing the sales compensation program, including designing, implementing, and administering sales commission plans, ensuring accuracy and fairness in commission calculations, and providing guidance and support to Sales Management and sales teams on commission-related matters.
Collaborating cross-functionally with other departments, such as Marketing, Finance, and Product Management, to ensure alignment of sales operations initiatives with broader organizational goals and objectives, and to drive coordinated efforts to support sales growth and success.
We're looking for someone who:
Proven experience in sales operations roles, with a strong understanding of sales processes, systems, and best practices, and a track record of driving operational excellence and efficiency improvements.
Strong analytical and quantitative skills, with the ability to analyze sales data, extract insights, and translate findings into actionable recommendations to support sales strategy and decision-making.
Proficiency in sales technology and CRM systems, such as Salesforce or similar platforms, as well as proficiency in Microsoft Excel and other data analysis tools, to manage and analyze sales data effectively.
Our commitment to you:
Hybrid flexible working that focuses on outcomes over hours.
Holistic rewards package covering your financial, physical & mental health.
Multi-directional career development across all levels.
Inclusive benefits like equal paternity leave, supporting all employees in work-life balance.
At PropertyGuru, you’ll be part of a Top Employers Certified* company that puts people at the heart of everything we do.