Assistant Manager For Overseas Opportunity

Company Description Esse India is an immigration consultancy based in New Delhi, India, supporting individuals and families who are exploring overseas opportunities. The team provides guidance on immigration pathways, eligibility requirements, documentation, and application processes for destinations such as Canada, Australia, Germany, Austria, and Hong Kong, subject to current service offerings. Esse India focuses on clear communication, personalized advice, and transparent processes to make immigration information easier to understand. Applicants can expect to join an organization that values current immigration knowledge, client trust, and ethical practices, with regular updates shared through its website and other communication channels.
Role Description The Assistant Manager for Overseas Opportunity will work full time on-site in Canada, supporting clients in understanding and navigating immigration and visa processes. This role involves conducting consultations, explaining eligibility criteria, guiding clients on documentation requirements, and coordinating application steps for various destination countries. The Assistant Manager will collaborate with senior consultants, maintain accurate client records, and ensure timely follow-up and communication across phone, email, and in-person meetings. The role also includes staying updated on immigration rules and program changes, preparing basic reports on client cases and pipeline, and contributing to internal process improvements to enhance client experience.
Qualifications
Strong client-facing skills, including clear communication, active listening, and professional presentation.
Ability to understand and explain immigration pathways, eligibility criteria, and documentation requirements in a simple, accurate manner.
Proficiency in maintaining organized records, handling multiple client cases, and managing time effectively.
Comfort working with digital tools such as CRM systems, email platforms, and office productivity software.
Capability to research and interpret updates in immigration policies and visa procedures across multiple countries.
Collaborative mindset with the ability to work closely with consultants and operations staff to deliver consistent service.
Strong problem-solving skills and attention to detail in reviewing documents and application steps.
Fluency in English; proficiency in additional Indian languages is an advantage.
Relevant experience in immigration consulting, overseas education counseling, or related client advisory roles is preferred.
Bachelor’s degree in any discipline; degrees in business, law, international relations, or related fields are a plus.

Work arrangement
No