Senior Ecommerce Manager

This is a Fully Remote Job
About Our Client:
The organization operates in the ecommerce sector, focusing on providing a robust Shopify-based shopping experience that serves multiple audiences including direct-to-consumer shoppers, trade customers, service leads, and franchise owners. It addresses challenges of channel performance, site functionality, and user experience by managing and evolving its ecommerce platform to support growth and customer engagement.
About the Opportunity:
The SENIOR ECOMMERCE MANAGER role is responsible for overseeing the daily management and performance of the organization's ecommerce websites. This position leads strategic and operational efforts to drive revenue growth, optimize the site experience, and manage promotional activities. The manager will also play a critical role in guiding technical development, vendor relationships, and site re-platform projects to ensure the online platform effectively supports business objectives.
Responsibilities:
Drive ecommerce revenue and channel performance metrics such as conversion rate, average order value, and customer lifetime value.
Develop and manage the ecommerce roadmap prioritizing revenue-impacting initiatives.
Oversee promotional calendar and execution to balance revenue, margin, and brand consistency.
Implement conversion rate optimization and run an ongoing A/B testing program.
Manage the trade customer shopping experience and support new sales channel launches.
Handle daily website operations including product setup, merchandising, and site audits.
Maintain site performance, SEO execution, and collaborate on content marketing.
Serve as lead contact for web development and UX agencies, managing projects and budgets.
Lead ecommerce app and vendor management, including QA processes and troubleshooting.
Partner on franchise owner site improvements to enhance engagement and conversion.
Report on channel performance with actionable insights.
Collaborate cross-functionally with marketing, product, operations, and customer experience teams.
Requirements:
5 to 7 years of ecommerce experience with responsibility for channel performance or revenue.
Proficient with Shopify; Shopify Plus preferred.
Experience managing multi-audience sites and prioritizing initiatives using data.
Skilled in managing external development, UX, or SEO agencies.
Hands-on with A/B testing and conversion optimization.
Strong project management and organizational abilities.
Attention to detail and ability to execute efficiently.
Experience in fast-paced or high-growth environments preferred.
Pay Range and Compensation Package:
The base salary range for this role is $95,000 to $105,000 per year, with placement depending on experience and qualifications.
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Work arrangement
Yes