Spa Attendant

We are seeking a professional and customer-focused Spa Attendant to join our team at Constance Moofushi, a luxury resort in the Maldives. The successful candidate will play a vital role in delivering exceptional guest experiences within our world-class spa facility. You will be responsible for maintaining the highest standards of cleanliness, organisation, and guest service whilst supporting our spa therapists and contributing to a welcoming, tranquil environment for all our guests.
Knowledgeable about all Spa service treatments offered seasonal treatment promotions
Understands the basics of the spa menu and products in order to communicate knowledgably with guests
Assists staff with lifting and storing facility equipment, furniture, and products to maintain the facility and prepare for special events
Having excellent working knowledge of all positions, services, products, operations, systems, and procedures within the spa and Gym
Maintaining cleanliness, the entire Spa Areas during opening hours and closing of the Spa
Maintaining cleanliness, the Gym areas as well as the Yoga Pavilion
Handling the Linen movements from Spa to Laundry as per Policy
Maintain a high standard of appearance & personal hygiene as per the standard.
Ensure a flawless set up of the assigned areas for guest comfort.
Be knowledgeable in amenity products to guide guests accordingly.
Be knowledgeable in the spa journey and interact within the same guiding the guest to saunas, wet areas and other related areas.
As per outlined standards ensure par stock of towels, slippers, robes etc. and having the same prepared thereafter.
Set up, present and serve drinks as per outlined standards and be knowledgeable of the properties of the same.
Ensure areas of responsibility are always up to standard before welcoming any guest in to the same or handing over area to fellow colleague and act on any discrepancies.
Be present and actively take part in meetings and training that is given by Management
Ensure assistance in areas of the spa, attention to detail and able to arrange spa items in decorative manner.
To maintain inventory of supplies for the operation of spa
Courtesy to guest and other members of staff at all times.
Proactively offer assistance to all spa guests when necessary.
Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.
Maintain a positive attitude and contribute toward a quality work environment.
Assist in Weekly (Monday) unloading (if requested by reporting authority)
Spa treatments /Yoga knowledge is advantage, to be perform if operation is busy
Excellent customer service skills with a genuine commitment to guest satisfaction • Strong communication abilities in English; multilingual skills are highly desirable • Exceptional attention to detail and organisational skills • Physical stamina and ability to work on your feet for extended periods • Proven ability to work effectively as part of a team in a fast-paced environment
Reliable time-keeping and professional demeanour • Demonstrated people skills and empathetic approach to guest interactions • Knowledge of spa treatments, wellness practices, or hospitality operations is desirable
Previous experience in hospitality, customer service, or a similar guest-facing role is preferred • Flexibility and adaptability to work varying shifts, including weekends and public holidays • Understanding of health, safety, and hygiene standards in spa and hospitality settings • Problem-solving abilities and a proactive approach to addressing guest needs

Employment type
Full-time

Work arrangement
No