RBDE

Company Description PhonePe is shaping the future of digital finance in India, enabling millions of people and businesses to manage their money with confidence. Trusted by over 700M users and 50M+ merchants, PhonePe offers a broad ecosystem of services including UPI payments, loans, insurance, wealth management, and merchant solutions. With products like Share.Market, a stock broking platform, and Indus Appstore, a localized app marketplace, the company continues to expand access to digital financial services. PhonePe’s teams work at the intersection of technology, finance, and impact, solving complex problems at scale while driving inclusive digital solutions and redefining everyday financial experiences. The culture emphasizes ownership, collaboration, and continuous learning to build products that are simple, secure, and widely accessible.
Role Description The RBDE role at PhonePe is a full-time, on-site position based in Palakkad. This role involves onboarding and managing merchant partners, driving adoption of PhonePe’s payment and financial products, and ensuring a seamless merchant experience. The RBDE is expected to visit merchants regularly, explain product features, support integration, and address operational or service-related issues. The role includes tracking performance metrics, executing local growth initiatives, gathering feedback from the field, and sharing insights with internal teams to improve processes and offerings. The RBDE will collaborate closely with sales, operations, and support teams to achieve regional business targets and uphold PhonePe’s standards of service and compliance.
Qualifications
Strong sales, business development, and relationship management skills to acquire and retain merchants effectively.
Ability to conduct on-ground operations, including merchant visits, product demonstrations, and basic troubleshooting.
Competence in using digital tools and mobile applications; familiarity with digital payments or fintech products is an advantage.
Good communication and interpersonal skills, with the ability to explain technical or financial concepts in a clear, simple manner.
Data awareness and basic analytical skills to track performance, interpret field insights, and report outcomes accurately.
Self-driven work style, strong ownership mindset, and ability to manage time and priorities in a fast-paced environment.
Knowledge of the local market in Palakkad and ability to communicate in relevant regional languages is highly beneficial.
Bachelor’s degree in business, commerce, marketing, or a related field preferred; prior experience in field sales, FMCG, or fintech is an added advantage.

Work arrangement
No