Deputy Program Manager (Remote)

This is a Fully Remote Job
About Our Client:
The organization operates within the government services sector, supporting the Department of Homeland Security Immigration and Customs Enforcement (ICE). It addresses challenges related to program management, data analytics, reporting, and case management for a large, geographically dispersed team. The organization focuses on improving processes and methodologies to support government taskings and strategic planning within ICE.
About the Opportunity:
The DEPUTY PROGRAM MANAGER leads a large, distributed team responsible for program management, data, and reporting activities supporting ICE. This role advises team members and government stakeholders on best practices and methodologies to ensure effective execution of government taskings. The position plays a crucial role in driving innovation, streamlining processes, and maintaining communication between project teams and leadership to meet program goals.
Responsibilities:
Assist in establishing processes to streamline reporting and data needs across ICE areas of responsibility
Provide thought leadership on innovation and automation for project deliverables and field communications
Guide delivery team personnel on daily, weekly, and ad-hoc tasks
Lead customer engagement to address client needs and challenges
Support cross-discipline team members to ensure project requirements and deadlines are met
Review project deliverables to ensure compliance and quality standards
Develop and distribute information and documentation among business and technical customers
Establish and execute project communication plans
Analyze requirement changes and recommend timely solutions
Translate complex issues into clear, concise narratives
Prepare meeting agendas and synthesize information into visual presentations
Requirements:
Bachelor’s degree or equivalent experience
12+ years in dynamic customer delivery environments (2 years may be waived with a master’s degree)
Direct experience in a law enforcement environment
Experience with ICE-specific data and processes
Ability to attain and maintain DHS clearance (US citizenship required)
Preferred:
Management experience with teams over 20 personnel across multiple locations
Strong written and oral communication skills
Proficient in project management and data analysis
Analytical, problem-solving, and organizational skills
Ability to lead in fast-paced environments
Skilled at fostering collaborative relationships
Adaptable and able to manage changing priorities
Creative problem-solving abilities
Understanding of roles and responsibilities in large-scale IT projects
Pay Range and Compensation Package:
USD 170,000.00 to USD 180,000.00 per year
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Work arrangement
Yes