Live opening · Posted 1 day ago
At a glance
The key details from the original listing.
About the role
Description supplied by the original job listing.
As a Customer Logistics Specialist, you'll play an essential role in helping customers throughout their delivery journey. This is more than a traditional customer service role – you'll gain exposure to the fast-paced world of logistics and supply chain operations while working closely with transport, warehouse, and delivery teams.
What You’ll Do
• Provide customer support for shipment and delivery enquiries via phone, email, and chat
• Track parcels, investigate delivery issues, and coordinate resolutions with operational teams
• Manage customer cases, delivery amendments, and records while ensuring timely, professional service
Requirements
What You Bring
Strong communication skills in English (B2) and French (C1)
Customer-focused mindset with excellent communication skills
Proactive, organized, and tech-savvy
Benefits
At Transcosmos, you’ll find a supportive team environment with real opportunities to grow.
Paid training
Competitive salary
Cafeteria benefits
Medicover
Work arrangement
No
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