Account Manager For Canada Opportunities

Company Description Esse India is an immigration consultancy based in New Delhi, India, supporting individuals and families seeking opportunities abroad. The organization provides guidance on immigration pathways, eligibility criteria, documentation, and application procedures for destinations such as Canada, Australia, Germany, Austria, and Hong Kong, depending on current service offerings. Esse India focuses on clear communication, personalized support, and transparent processes to help clients navigate complex immigration systems with confidence. The company shares regular immigration updates, visa information, and application guidance through its online platforms, including its website and email support channels.
Role Description This is a full-time, on-site Account Manager role located in Canada, focused on Canada immigration opportunities. The Account Manager will manage client relationships, respond to inquiries, and guide prospective clients through the Canada immigration process. Daily responsibilities include conducting consultations, explaining eligibility criteria and documentation requirements, coordinating application steps, and ensuring timely follow-up with clients. The role involves collaborating with internal teams to maintain accurate client records, track application progress, and support process improvements. The Account Manager will also contribute to outreach activities, promote services, and help ensure a high level of client satisfaction.
Qualifications
Strong client relationship management and customer service skills, with the ability to handle multiple client accounts and maintain clear, professional communication.
Excellent verbal and written communication skills in English; the ability to explain complex immigration information in a clear, concise, and empathetic manner.
Organizational and time-management skills, including attention to detail in documentation, record-keeping, and follow-up activities.
Basic understanding of immigration or visa processes (Canada preferred), or willingness to learn and stay updated on changing regulations and procedures.
Proficiency with office productivity tools and CRM or client management software to track leads and application status.
Bachelor’s degree in any discipline; backgrounds in business, communications, or related fields are an advantage.
Ability to work on-site in Bengaluru, collaborate with a diverse team, and uphold ethical, transparent service standards.

Work arrangement
No