Master Automotive Technical Specialist – Field Support

The Master Automotive Technical Specialist – Field Support is responsible for troubleshooting complex electrical, EV, and mechanical breakdowns directly in the field or at dealership sites. During the repair and post repair, the Field Engineer will inspect failed components, write detailed technical field reports, and relay findings to the Engineering team.
Day to Day Responsibilities
Provide on-site support to the dealer technicians and ensure the solution of product
technical issues.
Document the findings of each mission and the corrective actions taken.
Document any shortfalls identified during the mission to the OEM enterprise.
5 Years automotive experience required and Master Technician Certification and or equivalent experience.
1-3 years teaching experience.
Ability to travel to dealerships within a designated area.
Ability to communicate technical information to all levels within both the client and the dealerships.
Ability to analyze data and create custom reports.
Ability to effectively use MS Word, Excel, and other customized software.
Ability to work independently and manage a progressive workload in a fast-paced environment.
Highly motivated, adaptive, and autonomous with the ability to deliver results.

Employment type
Full-time

Work arrangement
Hybrid