HR Recruiter - BPO Hiring

Company Description Credence Global Solutions, headquartered in Dallas, TX, is a global provider of technology, human resources, and offsite infrastructure solutions. With over 2,500 employees worldwide, the organization supports clients in healthcare, telecommunications, utilities, and media & entertainment. Its services focus on Revenue Cycle and Accounts Receivable Management, helping businesses improve operational efficiency and financial performance. Team members collaborate across regions to deliver scalable, compliant, and customer-focused solutions.
Role Description This is a full-time, on-site HR Recruiter role based in the Pune Division. The HR Recruiter will manage end-to-end BPO hiring processes, including sourcing candidates through job portals and networks, screening resumes, conducting initial interviews, and coordinating selection rounds with hiring managers. The role involves maintaining candidate pipelines, scheduling and following up on interviews, handling offer rollouts, and supporting onboarding activities to ensure a smooth joining experience. The recruiter will collaborate with business leaders to understand manpower requirements, monitor hiring metrics, and support employer branding initiatives to attract suitable talent for various BPO functions.
Qualifications
Strong experience in BPO hiring, including bulk recruitment, voice and non-voice process hiring, and campus or walk-in drives.
Proficiency in sourcing and screening candidates using job portals, social media, referrals, and professional networks.
Ability to conduct effective telephonic and face-to-face interviews, assess communication skills, and evaluate role fit.
Solid understanding of HR processes related to recruitment, offers, joining formalities, and basic HR documentation.
Excellent written and verbal communication skills, interpersonal skills, and the ability to build rapport with candidates and stakeholders.
Strong organizational skills, attention to detail, and the ability to handle multiple requisitions and deadlines.
Prior experience as an HR Recruiter or Talent Acquisition professional in a BPO or shared services environment preferred.
Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certifications are an advantage.
Comfort working onsite in the Pune Division and collaborating with cross-functional teams and leadership.

Work arrangement
No