Specialty Pharmacy Technician

Huge growth opportunity and autonomy for candidates with excellent customer service and patient care focus. Make an impact you can see!
Rescrybe is dedicated to lowering medication cost and optimizing medication regimens. We are a startup company with large potential to grow rapidly. As we grow, we will need a variety of positions and skillsets that will lead to many different opportunities for growth and experience that you will not get anywhere else.
This is a 100% remote full-time hourly position 9am-5pm Central Time with some flexibility
Pay
$18-$26 per hour
Quarterly performance bonus
Benefits
Paid vacation time - starting at 15 days per year
12 Paid holidays
Paid sick time
Flexible schedule
Growth opportunity
Employer-sponsored ICHRA
401k matching
Responsibilities
Provide high touch member and provider customer service via inbound and outbound calls, emails, and chat
Introduce our program to members and collect pertinent information
Assess eligibility for Patient Assistance Programs and assistance to members throughout application process
Collect prescription information from doctor's offices via phone and fax
Accurate and detailed tracking and documentation in CRM platform
Persistent tactful follow up with patients and doctors’ offices
Vendor coordination and communication across different platforms
Enter prescription information into pharmacy platform
Create and send accurate invoices
Triage to a pharmacist for clinical issues
Proper HIPAA compliance and handling of Protected Health Information (PHI)
Additional tasks as needed
Skills and Qualifications
Excellent communication and team skills
Excellent customer service and response
Proficient with Microsoft Windows, Office and GSuite products (excel, Gmail, Word, etc.)
Adaptability and comfort with change
Eagerness to spend your days speaking with patients on the phone, via email, and through chat
Problem solving and critical thinking
Proactiveness to create better workflows and member experience
Detail oriented to ensure your work is accurate and documented correctly
Autonomy and accountability for your work
Requirements
Previous experience in pharmacy or in a patient facing role involving medications
Stable high-speed internet with a private efficient space to work
Computer with Windows 7 or later, able to consistently multi-task browser Chrome, Microsoft Office applications, and Zoom (subscriptions provided by Rescrybe)
Preferences
Previous Health Plan or Pharmacy Benefit Manager experience
Experience with Patient Assistance Program applications
Start Date
Early December

Work arrangement
Yes