Business Development Manager, MSP

Reporting to Vice President, Managed Service Providers, This hybrid position combines the new partner acquisition focus of a Business Development Manager driving net new revenue with the revenue expansion and relationship management focus of a Channel Account Manager. You will land net new MSP partners and help existing partners unlock the full value of Absolute’s cybersecurity portfolio—owning the entire partner life cycle from first contact through long term renewal and upsell. Fluency in English plus French or German is required; trilingual proficiency (English, French, and German) is strongly preferred.
What You’ll Do
Identify, recruit and contract high potential MSPs that align with Absolute’s growth objectives
Achieve channel sales and revenue goals by ensuring channel programs are operating efficiently and maximizing their effectiveness
Build executive level relationships (C suite and senior management) and negotiate partnership terms that drive annual recurring revenue (ARR)
Deliver compelling presentations, business cases and product demonstrations in English, French and/or German as appropriate
Own partner onboarding, coordinating with product, marketing and customer success to ensure a frictionless start
Serve as the partner’s trusted advisor and Absolute subject matter expert; provide insightful use cases, demos and best practice guidance
Drive renewals, cross sell and upsell motions to expand license footprint and ARR
Deliver enablement programs (webinars, Learning Hub content) and escalate technical issues to Activation, Professional Services or Support as needed
Monitor and analyze market trends, competitor activities, and customer needs to identify new partnership opportunities
Engage field sellers inside partner organizations to amplify pipeline and close rates.
Maintain a data driven pipeline in Salesforce; supply weekly / monthly status, forecast and EOQ closure reports Monitor market trends and competitor activities to refine territory and partner strategies.
Continuously improve channel programs based on partner feedback and industry best practices
Collaborate with internal teams, including product, marketing, and sales, to ensure successful implementation and execution of partnerships
Assist the Absolute MSP team in optimizing sales closure during EOQ activities
Uphold Absolute’s security and privacy standards in every interaction
Protect the security and privacy of Absolute and its customers
Other duties as assigned by management
What You’ll Bring
8+ years combined success in business development, channel account management or partner sales within the cybersecurity and MSP ecosystem
Demonstrated ability to identify, negotiate and close partnerships that deliver measurable ARR growth
Strong understanding of endpoint security, managed services business models and competitive landscape
Analytical, entrepreneurial mindset; adept at independent and cross functional teamwork in a fast paced environment
Proven history of building C level relationships and presenting to diverse audiences in English plus French or German
Ability to present to all audiences, build relationships and negotiate effectively
Proven history of being able to work independently and with cross-functional teams to achieve company and departmental objectives
Proficiency with Salesforce (or similar CRM) and MS Office
Ability to take on, and manage, projects based on requirements of Absolute’s developing business requirements
Nice-to-have skills
Bachelor’s degree in business, marketing or equivalent experience
Experience managing partners across Europe
Trilingual fluency (English, French, German)
Familiarity with PSA/RMM platforms and marketplace commerce
Formal sales methodology certification (MEDDIC, Challenger, etc.)
Travel & Work Environment
Remote first role with up to 30 % travel for partner meetings, events and internal kick offs in North America and Europe
Flexibility to accommodate limited after hours calls with international partners