Senior Professional Service Sales Manager

SENIOR PROFESSIONAL SERVICES SALES MANAGER
REMOTE, ANY ALLOWABLE STATE
EGNYTE YOUR CAREER. SPARK YOUR PASSION.
Egnyte is a place where we spark opportunities for amazing people. We believe that every role has a great impact, and every Egnyter should be respected. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:
Invested Relationships
Fiscal Prudence
Candid Conversations
ABOUT EGNYTE
Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.
The Sr. Professional Services Sales Manager will play an integral role supporting the sale of Egnyte Services. You will leverage your deep experience leading implementations, as well as expert knowledge of Egnyte to inspire customer confidence. This role will help prospect’s architect best practice solutions that address specific customer business needs while being practical to implement and easy to service. You will be the critical link between commitments made during the sale and delivery during the implementation. This is an ideal opportunity for someone with a background in technology, consulting, client management, and pre-sales to take a leading role in driving Egnyte’s growth.
WHAT YOU’LL DO:
Partner with SaaS Account Executives on new business opportunities, articulate value of Egnyte Professional Services and engage in a timely manner to scope customer/prospect needs
Be an expert B2B consultative seller with the ability to articulate complex processes easily and translate Egnyte Services Solutions into customer value and improved time to value
Assist Customer Success teams on install base expand opportunities by engaging with customers to scope and propose solution/services
Help evolve and improve Professional Services sales collateral and customer pitches
Review, advise on and approve the scope and cost of Professional Services
Support SOW creation by being an expert on Egnyte technology and by representing the interests of customers and the Professional Services team
Customer architecture review during the sales cycle and final solution planning post sales as required
Work closely with clients during the sales cycle, early in the implementation phase, and through their transition to servicing, to ensure satisfaction
Support the implementation team and customer on any sales related escalation topics
Continually search for ways to improve Services offerings and the methods by which customers are on-boarded to Egnyte
Play a leading role in the development of the Services team and Egnyte as we scale, including process, people, and technology
Be the voice of PS Sales on internal Egnyte digital transformation programs to ensure cross functional teams implement robust processes & systems for the Egnyte PS line of business
Lead cross-functional initiatives, e.g., with Customer Success, Product, Engineering, Marketing, and Sales departments