Taxation Support (L1- International)

Company Description RMV Workforce LLP is a business consulting and talent solutions firm that supports organizations across IT, Non-IT, and BPO domains in India. The company focuses on helping professionals advance their careers with growth-oriented opportunities in a fast-evolving business landscape. Team members work in an environment that values collaboration, inclusivity, and diverse perspectives. RMV Workforce LLP emphasizes innovation, problem-solving, and meaningful impact for both clients and employees.
Role Description The Taxation Support (L1 – International) role is a full-time, on-site position based in Gurugram. The role involves providing first-level support on international taxation queries, resolving routine tax-related issues, and escalating complex cases to senior team members when needed. Day-to-day responsibilities include responding to customer and client inquiries, guiding users through tax processes, and ensuring accurate documentation of interactions and resolutions. The role also includes collaborating with internal teams, following standard operating procedures, and maintaining compliance with relevant international tax regulations and company policies.
Qualifications
Candidates should possess strong Analytical Skills to interpret tax-related information and assess customer issues.
Candidates should possess Technical Support skills to navigate taxation platforms, tools, and systems effectively.
Candidates should possess Customer Support skills to handle queries professionally and deliver a positive service experience.
Candidates should possess Communication skills to explain taxation concepts clearly and interact with diverse stakeholders.
Candidates should possess Troubleshooting skills to identify root causes of tax-related problems and provide appropriate solutions.
Familiarity with international taxation concepts or finance processes is beneficial.
Ability to work in a structured, process-driven environment and adhere to compliance standards.
Relevant education in finance, commerce, accounting, or a related field is preferred.
Comfort with using CRM tools and office productivity software for documentation and reporting.

Work arrangement
No