Quality Engineer

About The Company
Bühler Motor GmbH is a renowned provider of advanced electromechanical and electrohydraulic drive solutions, dedicated to delivering customized and reliable products that meet the highest customer standards. With a rich history spanning over 170 years, Bühler Motor operates as an independent family-owned enterprise with a strong emphasis on sustainable growth and innovation. The company employs approximately 1,050 skilled professionals worldwide across eight strategically located sites on three continents, ensuring close proximity to its global customer base. Bühler Motor’s commitment to quality, technological excellence, and customer satisfaction positions it as a trusted partner in the automotive and industrial sectors. The organization fosters a culture of continuous improvement, employee development, and operational excellence, making it an ideal environment for professionals seeking long-term career growth.
About The Role
Our Passion Sets Your Career in Motion Customer Quality Engineer (m/w/d) with Development Perspective
Based in Monheim, Bayern, this pivotal role involves acting as the primary interface between our valued customers and internal teams, including production, engineering, and logistics. The Customer Quality Engineer will oversee all quality-related customer concerns, ensuring swift and effective resolution while maintaining high standards of quality assurance. Additionally, this position serves as the deputy to the Head of Quality at the Monheim site, playing a key role in shaping and executing quality strategies aligned with the company’s long-term vision. The role offers a structured and comprehensive succession plan, preparing the candidate for eventual full responsibility for the entire quality management at the site. The ideal candidate will be proactive, detail-oriented, and possess a strong technical background, with opportunities to grow into strategic leadership roles within the organization.
Qualifications
The ideal candidate should possess a completed technical degree or an equivalent qualification, complemented by several years of professional experience in quality management within a manufacturing environment, preferably in the automotive industry. Profound knowledge of quality tools and methodologies such as 8D, Ishikawa diagrams, FMEA, SPC, and 5-Why is essential. Certification as an internal auditor according to VDA 6.3 is highly desirable. The candidate should demonstrate openness towards emerging technologies like artificial intelligence and AI-supported methods. SAP proficiency would be advantageous. Key personal attributes include analytical thinking, structured working style, assertiveness, excellent communication skills, and confidence in engaging with customers and internal teams. Fluency in both German and English, written and spoken, is required to effectively operate in our international environment.
Responsibilities
Serve as the central contact for customers on all quality-related issues, ensuring their concerns are addressed promptly and effectively.
Handle customer complaints, coordinate sustainable problem-solving initiatives, and monitor corrective actions.
Conduct and facilitate root cause analyses, deriving and implementing long-lasting improvement measures to prevent recurrence.
Prepare, evaluate, and follow up on 8D reports to document quality issues and resolutions comprehensively.
Participate in customer visits, audits, and quality discussions to strengthen relationships and uphold quality standards.
Analyze key quality performance indicators, identify trends, and initiate targeted optimization strategies.
Collaborate closely with production, engineering, logistics, and suppliers to ensure adherence to quality standards and continuous improvement.
Assist the Head of Quality with operational and strategic tasks, contributing to the overall quality management system development.
Engage in lessons learned sessions, risk assessments, and support product and process approvals to ensure compliance and excellence.
Benefits
Competitive, performance-based salary with annual bonus and special payments.
Supportive and family-oriented working environment with flat hierarchies and team events.
Access to extensive training and development programs to foster professional growth.
Company-sponsored retirement plans ensuring long-term financial security.
Health and wellness initiatives, including health days, fruit offerings, and vaccination campaigns.
Employee discounts, corporate benefits, and bicycle leasing options to enhance work-life balance.
Equal Opportunity
Bühler Motor GmbH is committed to fostering an inclusive and diverse workplace. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, or background. Our Equal Opportunity Policy ensures that every individual has an equal chance to contribute and succeed within our organization. We believe that diversity drives innovation and excellence, and we are dedicated to creating a work environment where everyone feels valued and respected.

Work arrangement
Yes