Manager II - Onboarding ( Investment Banking)

Role Description
Head of Onboarding & Event Management India ( Investment Banking)
Overview of Role
The Onboarding & Event Management Module is comprised of 4 key pillars:
Data Management,
Third party setup,
Derivative Onboarding and Broker Management.
The team is tasked with delivering all onboarding activities required to bring a Client or Client Fund to life on our Investment platform.
The primary responsibility of this candidate is to efficiently manage the delivery of the end-to-end setup, maintenance, and closure of mandates, portfolios, agreements, and related accounts across key systems. You will be responsible for developing and managing a multiskilled team.
Key Responsibilities
Lead, mentor and develop team members across multiple locations fostering a culture of collaboration and openness.
Oversee daily operations and performance of the team, ensuring delivery of a high-quality service to clients and stakeholders.
Work with the Head of Onboarding Delivery & Oversight to manage prioritisation of onboarding activities.
Manage the teams capacity, ensuring all activities are allocated, monitored and delivered against agreed timelines and SLA’s
Identify end-to-end process enhancements for efficiency gains and risk reduction, ensuring all changes are agreed before being implemented.
Monitor market and regulatory changes and where required implement changes to processes and procedures
Ensure strict adherence to all procedures and ensure that process outcomes are fully trackable and auditable.
Ensure strict adherence to group policies and compliance within your function.
Ensure risk is managed and our risk recording policy is strictly adhered to and notify the Head of Global Platform Onboarding as any issues arrive.
Monitor and review error trends to prevent reoccurrence.
Overview of the areas you will be responsible for delivering:
Data Management
Set up, maintain and close mandates, portfolios and accounts across Aladdin, IRIS and Client business data masters.
Maintain core operational data, including Aladdin Accounting data, settlement instructions, trade delivery configuration and cash flow notifications.
Set up and maintain related third-party and counterparty data, including pay away brokers, credit risk counterparties, custodians and external reporting.
Perform quality assurance checks to keep data aligned across platforms and in line with agreed rules.
Review data quality control exceptions to support strong data governance and maintain high data standards.
Derivative Onboarding:
Open derivative trading accounts covering OTC Bilateral, OTC Cleared, FX, ETD, Term Deposits, TBA’s, CFD’s and Loans with external market vendors, ensuring the end-to-end process is delivered on time.
Document all required onboarding information clearly and keep key parties updated from initiation through to completion.
Maintain accurate operational data across internal databases and external platforms.
Keep due diligence documentation up to date in Markit KYC and ensure broker permissions are appropriate and approved.
Support process improvement, maintain operating controls, and respond to counterparty and broker queries quickly and clearly. Broker management:
Onboard and maintain broker relationships across Clients systems, including execution brokers, term deposit brokers and related accounts.
Complete financial crime due diligence for new broker relationships and monitor existing relationships on an ongoing basis.
Distribute Clients due diligence documentation and Terms of Business to brokers as required.
Support effective team delivery by mentoring Broker Management colleagues, identifying training gaps and keeping procedures up to date.
Drive process improvements, ensure controls and operating guidelines are followed, and escalate issues promptly to the Onboarding Manager. 3rd Party Setup:
Complete custodian account opening documentation and support market openings for clients and Client funds, including complex documented markets and repatriation of non base currencies
Manage custodian standing instructions, settlement instructions in DTCC
Set up and maintain third-party, Wall Street Office, and Triana accounts to support CFD and loan trading.
Maintain broker-related macros, validate market accounts before trading, and support smooth trade settlement.
Monitor India trading accounts, complete FPI licence renewals
Support Global Custodian Direct implementation projects.
What you'll be like
15+ years of experience gained within an Asset Management operations team or other Financial Services team delivering some or all of these onboarding activities.
Experience within a senior operations management role
Experience of developing and managing a multiskilled team
Proven track record of enhancing processes and procedures
Excellent understanding of operational risk
Excellent verbal and written communication skills are essential for effectively interacting with internal and external teams, ensuring that all parties are informed and aligned throughout the onboarding process.
Strong organisational abilities are needed to manage the delivery of multiple events simultaneously, prioritising tasks and maintaining a smooth and efficient workflow.
The ability to identify issues and develop solutions quickly and effectively is important for addressing any challenges that may arise during the onboarding process.
In depth understanding of industry regulations and compliance requirements
The ability to analyse data and workflows to implement processes change and enhance the efficiency of the onboarding delivery
Strong relationship management and senior stakeholder engagement skills.
Open, receptive and curious about new ideas that challenges the status quo and encourages the same from their team members. Applications / System experience
Aladdin
Workflow and Case Management tools
DTCC
OA / RFA
Refinitiv / Worldview
Skills
Asset Management, Stakeholder Management, Process Improvement, English Communication

Work arrangement
No