Warehouse Associate

About Shepherd Electric Supply
Since 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved, and reliability truly matters. We move materials accurately and on time, so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through.
Our success comes from people who take pride in doing things the right way — safely, accurately, and with care for teammates and customers alike. If you want to do work that matters at a company that notices, this is the place.
Why This Role Matters
Receiving brings product in. Shipping sends it out. Everything in between happens on the warehouse floor — and that is where the Warehouse Associate – Warehouse Operations works. This role keeps inventory accurate, locations reliable, and product ready to move the moment an order calls for it.
This is not just moving boxes. You are the person who makes sure that when the system says a product is in a bin, it actually is. You pick accurately, replenish before a location runs dry, count what is on the shelf, and step in wherever the branch needs you — at the receiving dock, on the shipping floor, or in the aisles. When the floor is right, every other part of the branch runs on inventory it can trust. When it is not, the error surfaces at the worst possible moment — in front of a customer.
This role is for someone who is steady, flexible, and accurate, who fills the gap without being asked, and who understands that a well-run warehouse floor is what keeps every Shepherd promise moving.
Work Shift and Hours:
Monday - Friday, 9:00am - 6:00pm
Compensation Details:
The expected pay rate for this position is starting at $20.00 per hour depending on experience.
How This Role Connects to Our Compass
We Keep Our Promises: Every pick, count, and bin location you touch backs up a promise Shepherd made to a customer. Right product, right location, right quantity — every time. When the system and the shelf agree, contractors get what they need when they need it.
We Stay Hungry: You notice the slow pick path, the bin that is always overfilled, the location that never matches the count. You surface the pattern, suggest a better layout or a smarter replenishment habit, and keep looking for ways to make the floor run cleaner.
We Grow Together: You are the connection between receiving and shipping. You help move freight off the dock, keep pick locations stocked for outbound orders, and pitch in wherever volume spikes. When your communication is clean with both teams, the whole branch moves as one.
We Own It: You do not walk past a problem. If a count is off, you report it. If product is in the wrong location, you fix it. If something looks wrong, you stop and ask. Ownership on the warehouse floor means the next person can trust what you left behind.
We Go Above & Beyond: You replenish the pick face before it runs empty, cover the dock when shipping or receiving falls behind, and leave your area better than you found it. You see where the branch needs help and you get there first.
Key Outcomes
Organized by what matters, not just what you do.
Order Picking & Fulfillment Support
Pick orders accurately from bin locations and confirm every pick against order documents — right product, right quantity, every time
Support the shipping team by staging picked orders cleanly and on time, especially priority and will-call orders
Support the receiving team by unloading, staging, and moving inbound freight safely off the dock
Shift between picking, receiving, and shipping tasks as volume and priorities change throughout the day
Coordinate with the Warehouse Manager, shipping, and receiving on time-critical orders so nothing waits on the floor
Inventory Accuracy & Cycle Counts
Perform scheduled cycle counts and spot checks accurately, recording results promptly in the warehouse management system
Investigate and report count variances and location discrepancies before they cause pick errors downstream
Treat every inventory discrepancy as a signal, not an inconvenience — flag recurring problems to the Warehouse Manager for root cause review
Return mispicks, over-pulls, and misplaced product to the correct locations immediately
Put-Away, Replenishment & Location Integrity
Put received product away accurately to the correct bin locations so it is pickable the same shift it arrives
Replenish pick locations from overstock before they run empty, so orders never wait on a bare shelf
Keep bin labels current and locations organized so product is easy to find and easy to count
Move damaged or unidentifiable product to the designated area and tag it, rather than leaving it in a pick location
Equipment, Safety & Facility
Operate pallet jacks, hand trucks, and warehouse equipment safely and in compliance with Shepherd standards
Conduct pre-shift equipment checks and report maintenance needs before they become failures
Keep aisles, racking, and work areas organized, labeled, and clear of hazards — aisles open, product off the floor
Maintain safety compliance at your workstation and alert leadership to unsafe conditions immediately
Continuous Improvement
Surface workflow friction, recurring pick errors, or slotting and layout inefficiencies to the Warehouse Manager
Cross-train on shipping and receiving functions to build team flexibility and cover wherever the branch needs it
Support onboarding of new warehouse team members by modeling accuracy standards and Shepherd values
What Success Looks Like
After 90 days, you and your Manager should both be able to point to these markers:
Orders are picked accurately — right product, right quantity — every shift
Cycle counts are completed on schedule, and variances are reported the same day they are found
Pick locations are replenished before they run empty, and received product is put away the shift it arrives
Aisles and work areas are organized, hazards are addressed, and equipment is maintained every shift
You have surfaced at least one meaningful improvement — a slotting change, a replenishment habit, a count catch — in your first 90 days
Shipping and receiving can count on you when volume spikes, and the Warehouse Manager trusts that the shelf matches the system
Who Thrives Here
This role is a strong fit if:
You take ownership of accuracy without being reminded — you do not leave a discrepancy for someone else to find
You pay attention when the pace is high, especially on the details others rush past
You treat the warehouse floor like the foundation of inventory accuracy, not just storage space
You communicate clearly and directly — with your team, with shipping, with receiving
You stay flexible and steady when you are moved between tasks and priorities shift
You care about the work being right, not just done
You want to be part of a team that notices when you do the job well
Qualifications & Requirements
High school diploma or equivalent required
Prior warehouse, inventory, or fulfillment experience preferred; motivated entry-level candidates will be considered
Forklift or pallet jack certification required or ability to obtain within 30 days of hire
Familiarity with warehouse management systems and standard computer tools (Excel, email) preferred
Ability to lift up to 60 lbs. regularly and stand for extended periods
Ability to successfully complete pre-employment screening requirements
Why Join Shepherd Electric Supply
Competitive hourly pay with opportunity for growth
Medical, dental, and life insurance
Prescription drug coverage
Paid vacation and personal time
401(k) with employer match
Stable organization with over 130 years of industry leadership
A culture where reliability is noticed, ownership is rewarded, and people come first
A company scaling into new markets — with real paths to grow with it
Equal Opportunity Employer
Shepherd Electric Supply is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and do not discriminate based on race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected status
This job description is intended to describe the general nature and level of work performed by individuals occupying this position of employment. It is not intended to be construed as an exhaustive list of all duties, responsibilities, and skill required of all individuals assigned to this job title. Management reserves the right to modify all or part of this jo