File and Print Services

Requirement Details:
Role: Enterprise Print Services Administrator / Engineer
Primary Location: Noida
Experience:4-14 yrs
Position Overview (Job Summary):
Responsible for administering, supporting, and optimizing enterprise print services across a multi-vendor printer environment including HP, Canon, Xerox, and Ricoh. The role requires hands-on expertise in Canon uniFLOW / uniFLOW Online, PrinterLogic, secure/follow-me printing, printer driver and queue management, Windows print infrastructure, and print monitoring tools. The engineer will also handle L2/L3 incidents, migrations, upgrades, security, reporting, and vendor coordination.
Primary Skills:
Enterprise Print Services
Canon uniFLOW / uniFLOW Online
PrinterLogic
Secure Print / Follow-Me Printing
Printer Driver Management
Print Queue Management
Windows Print Infrastructure
L2/L3 Print Support & Troubleshooting
Secondary Skills:
HP Web Jetadmin
Canon iWEMC
Xerox CentreWare
Ricoh Device Manager
Active Directory / Azure AD integration
SNMP-based printer monitoring
Printer fleet and consumables monitoring
Print/scan/workflow troubleshooting
Usage, cost, and compliance reporting
Print security and auditing
SLA-based incident/service-request management
Print solution migrations and upgrades
OEM/vendor management
SOP and knowledge-document maintenance
Relevant hands-on experience should be in:
Enterprise print-service administration
Multi-vendor printer environments
Canon uniFLOW and/or uniFLOW Online
PrinterLogic
Windows print infrastructure
L2/L3 troubleshooting and support
Role and Responsibilities
A. Key Responsibilities
Administer and support enterprise print services across HP, Canon, Xerox, and Ricoh environments.
Configure and manage Canon uniFLOW / uniFLOW Online for secure printing, accounting, and workflows.
Deploy and manage PrinterLogic for serverless print queues and printer-driver management.
Configure and maintain Windows print queues, drivers, ports, and policies.
Implement secure print release, follow-me printing, and user authentication using AD / Azure AD.
Manage OEM print-management tools such as HP Web Jetadmin, Canon iWEMC, Xerox CentreWare, and Ricoh Device Manager.
Troubleshoot print, scan, application, network, and workflow-related issues.
Provide L2/L3 support for print-related incidents and service requests in line with SLAs.
Monitor printer fleet health, availability, consumables, and usage through SNMP-based tools.
Generate usage, cost, and compliance reports using uniFLOW and OEM platforms.
B. Additional Responsibilities:
Support printer and print-management solution rollouts, migrations, upgrades, and device deployments.
Coordinate with OEM vendors and managed service providers for maintenance and escalations.
Enforce print-security, audit, and cost-control policies.
Maintain SOPs, operational documentation, and print-service knowledge articles.
Proactively optimize enterprise print services for cost reduction, service reliability, and improved user experience.

Work arrangement
No