Field Service Engineer

Your role
As a Field Service Technician at Leybold, you will install, troubleshoot, maintain, and service vacuum pumps and related equipment (mechanical and electrical) across a designated territory. This remote role is customer-facing and revenue-generating, with a strong focus on aftermarket sales, technical support, and relationship building.
Key Responsibilities
Install, analyze, troubleshoot, and maintain Leybold vacuum systems and equipment.
Promote and sell spare parts, service repairs, and aftermarket solutions.
Collaborate with account managers to identify and penetrate new accounts.
Provide technical advice, training, and support to customers.
Maintain detailed records of site visits and follow-up activities.
Assist in product qualifications and installations.
Recommend products/services tailored to customer needs.
Support sales channels with technical expertise.
Train and mentor additional field service staff.
Perform other duties as assigned.
To succeed, you will need
Qualifications
Associate’s degree in a technical field or equivalent experience.
Minimum 2 years of field service experience preferred.
Background in automotive or mechanical repair/assembly.
Valid driver’s license required.
Preferred Skills
Experience with vacuum technology (e.g., turbopumps, dry pumps, leak detectors).
Strong mechanical and electrical aptitude.
Ability to build customer relationships and drive aftermarket sales.
Excellent organizational, written, and verbal communication skills.
Self-starter with minimal supervision.
Proficiency in Microsoft Office and basic computer environments.
In return, we offer
We believe there is always a better way. Open for change and feedback is what defines our culture.
We support you on your journey: individual learning opportunities, world-wide job opportunities or technical training from our academy.
The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety.
We offer a competitive compensation package
LEYBOLD USA INC. is proud to be an Equal Opportunity Employer – M/F/Disabled/Veterans.
#LI-Hybrid
#UUY
Job location
Work Environment & Physical Demands
Exposure to mechanical parts, outdoor conditions, fumes, and airborne particles.
Occasional work at heights or with hazardous materials.
Frequent use of computers and standard office equipment.
Must be able to lift/move up to 20 lbs.
Requires use of a full-face respirator and passing a pulmonary function test.
Travel Requirements
Up to 50% travel, including overnight stays and multi-day trips.
Domestic travel primarily within the southern US.
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