Field Service Engineer

Your role
Do you enjoy solving technical problems, working independently, and helping customers keep their operations running smoothly? We’re looking for a Field Service Engineer to join our team, supporting customers across your designated region.
Working alongside a supportive team and reporting to the Regional Service Manager, you’ll carry out maintenance, repairs, and diagnostics on a range of compressed air equipment while building strong relationships with customers.
What you’ll be doing
Servicing, maintaining, and repairing air compressors, dryers, gas generators, and associated equipment
Diagnosing faults and carrying out repairs both on-site and remotely with team support
Completing service documentation using company systems
Building positive customer relationships and delivering excellent service
Working collaboratively with colleagues and sharing knowledge across the team
Following safe working practices and company procedures
Participating in an on-call rota and occasional overtime when required
To succeed, you will need
Education & Qualifications:
• A recognised mechanical or electrical qualification, or equivalent hands-on experience within a relevant technical field.
Relevant Experience:
• Proven experience in a field-based mechanical or electrical engineering role, ideally within an industrial or service environment.
Knowledge & Skills:
• Strong diagnostic and fault-finding skills in mechanical and/or electrical systems.
• Basic understanding (or willingness to develop knowledge) of Variable Speed Drives (VSDs), refrigeration systems, industrial networks, and remote monitoring technologies.
• Computer literate with the ability to quickly learn and adapt to new digital tools and systems.
• Excellent customer service orientation with strong interpersonal and communication skills, both verbal and written.
• Ability to work independently, prioritise tasks effectively, and maintain a high standard of professionalism in customer-facing environments.
Other Requirements:
• A full Irish “B” driving licence
• Flexibility to participate in the on-call rota and provide support outside regular hours when required.
• Willingness to travel across the assigned region and occasionally beyond, depending on business needs.
• Openness to working occasional overtime at short notice to support urgent service requirements.
• A strong commitment to following safety procedures, using appropriate PPE, and maintaining a safe working environment at all times.
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
In return, we offer
Full training and ongoing technical development
Support from experienced engineers and technical specialists
Company laptop, mobile phone, PPE, and tools provided
A collaborative and supportive team environment
Career progression opportunities within a global business
Competitive benefits package including pension, private medical insurance, and 25 days annual leave
Your location
You will be part of our customer center in Leinster, Ireland. You join a field service team that works close to our customers, where most of your time is spent traveling within your assigned area to support them on-site.
Why it is great to work with us
Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task. We focus on long‑term development and support you as you explore new ways to improve how we keep our customers’ equipment running. Innovation guides how we think and act – we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you
How we work together
Our cultural behaviors guide us in what we do and how we do it. We act with accountability to seize opportunities and deliver results. We act with respect to understand diverse perspectives and strengthen our interactions. We act with curiosit