Field Service Engineer

Your role
We are looking for a skilled and motivated Field Service Engineer to join our Service Team. In this role, you will install, maintain, and troubleshoot a range of technical systems and equipment at customer sites. You’ll work closely with customers and colleagues to deliver reliable solutions, technical expertise, and excellent service.
This is a hands-on role suited to someone who enjoys problem-solving, building positive relationships, and working both independently and as part of a supportive team.
Carry out service, maintenance, and repair work on electrical and mechanical equipment
Work safely in line with company policies and customer site requirements
Communicate effectively with customers, contractors, and colleagues throughout projects
Coordinate service visits with the wider service team
Participate in the on-call rota alongside fellow engineers
Provide technical support, guidance, and advice to customers
Complete service documentation accurately and thoroughly
Keep up to date with product developments, technical knowledge, and industry best practice
Support and mentor junior engineers and apprentices where appropriate
Deliver excellent customer service and maintain professional relationships
Ensure work areas, tools, and company vehicles are kept clean, tidy, and safe
To succeed, you will need
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
Level 3 qualification, apprenticeship, or equivalent in a relevant engineering discipline
Full UK driving licence
Enthusiastic and proactive
Organised with good attention to detail
A strong communicator with a customer-focused approach
A collaborative team player
A practical problem solver who takes pride in their work
In return, we offer
A competitive salary and overtime opportunities
25 days annual leave plus bank holidays
Company vehicle and mobile phone
Ongoing training, learning, and development opportunities
A supportive team environment where your skills and contributions are valued
Opportunities to develop your career within a growing business
Variety in your role, working with different customers and equipment across multiple sites
Contact information
Talent Acquisition Team: Harriet Strauss
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Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.