Quality Technician (m/f/x)

Main responsibilities:
Safety
Stands for safe working and actively promotes the guidelines and associated behavior
Contributes to continuous improvement in terms of safety, cleanliness and quality
Compliance with company rules and regulations in the areas of safety, environment, quality and working conditions
Addresses employees on company rules, especially in case of non-compliance
Participates in all required safety training
Carries a responsibility as an emergency responder
Maintain and improve QA process
Perform QA assessments, make actual capability per team visible and drive Shift Leaders to continuously develop their team members to learn how to judge and test our products.
Ensure valid test procedures in QA department, resulting in acceptable Gage R&R. New test methods must be validated to be relevant for the intended characteristic.
Ensure proper working test equipment through maintenance and calibration. Replacement or new test equipment to be validated for adequate functioning and to be added to the maintenance and calibration programs.
Ensure a well organized QA room, demonstrating lean and quality for our internal workforce as well as for our visitors
Complaint notification officer
Coordinate complaint handling process and push progress, track complaint status
Create overviews of complaints per department, per type, per cause, per customer
Create historical trending of complaints
Keep complaint information up to date on the shop floor publication boards
Inform and discuss about complaint analysis findings with shop floor
File complaint information
Maintain and improve the quality knowledge and awareness of our operators
Develop and provide quality-related trainings for new employees as well as follow up for existing employees
Define and take quality assessments
Instruct every new employee on our expectations with regard to quality
Frequently use communication means to keep quality awareness at a high level (e.g. monthly newsletter, info screens, bulletin boards, email, etc.).
Maintain and improve the quality level of our suppliers and third parties
Perform supplier and third party audits on quality, report out findings
Train and instruct suppliers and third parties on quality requirements
Assess capability of (new) suppliers and third parties to meet requirements on quality
Job Requirements
Minimum qualification
Successfully completed an apprenticeship in a chemical role. Bachelor degree is a plus
A minimum of 2-5 years relevant experience in a quality environment
Industry background is open but with a preference for non-woven/paper industry
Relevant experience in managing quality projects and processes
Fluent in German and English. Additional languages are a plus
Competencies