Software Developer

About The Company
Northland Telephone provides telecommunications services and relies on dependable software to support its business operations. The Operations - Software team develops and maintains systems that help employees and stakeholders complete their work effectively. The team values practical solutions, reliable performance, clear communication, and ongoing improvements to the tools and processes used across the organization.
About The Role
Northland Telephone is seeking a Software Developer to design, build, test, and maintain software solutions based on business and user requirements. Reporting to the Software Engineering Manager, you will collaborate with colleagues, departments, and customers to understand needs and turn them into functional, maintainable software. This role also supports application integrations and APIs, resolves defects, and contributes to the ongoing reliability of existing systems.
This is a full-time, non-exempt, hybrid position based in Holland Patent, New York. The pay range is $32.36 to $53.37 per hour. The position has no direct reports and is part of the Operations - Software department. The successful candidate will be adaptable, thoughtful in their approach to problem-solving, and comfortable balancing planned development with support and maintenance needs.
Qualifications
Associate degree in Computer Science or relevant professional experience.
Strong understanding of HTML, CSS, database design principles, and Transact-SQL.
Willingness to learn and use PowerBuilder to maintain existing in-house systems.
Ability to build trust-based relationships and communicate effectively through a variety of technologies and methods.
Ability to adapt to changing priorities, processes, technologies, and business needs.
Ability to manage projects and priorities from planning through execution, understand stakeholder needs, analyze information and data, and develop effective solutions.
Valid driver’s license or reliable access to transportation.
Ability to perform the physical activities associated with the role, including sitting, standing, walking, reaching, using fingers, and handling objects weighing up to 10 pounds occasionally.
Bachelor’s degree in Computer Science is preferred.
Preferred experience includes Visual Studio, ASP.NET MVC, .NET Core with C#, JavaScript (ES6), GitHub or other source control systems, and object-relational mapping frameworks such as Entity Framework.
Responsibilities
Design and build software solutions that address defined requirements, producing efficient code that supports expected functionality and performance.
Maintain, troubleshoot, and improve existing software across multiple functional areas; correct defects and validate fixes.
Manage APIs and integrations between systems, investigating issues and restoring expected behavior.
Collaborate with management, departments, and customers to gather requirements, clarify specifications, and translate user needs into technical tasks.
Test software for performance and functionality, identify root causes of issues, and deploy applications, programs, and release updates.
Participate in code reviews, refactor code to improve maintainability, and create and update technical documentation as systems change.
Review user feedback and recurring issue patterns to recommend practical software and process improvements.
Contribute to automation and AI initiatives intended to reduce manual effort and improve operational performance.
Support team performance goals, including reducing lead-to-billed days to below 236, achieving a mean time to resolution under 48 hours, and completing MACD work in under 48 hours.
Benefits
This position offers full-time employment in a hybrid work arrangement, with a stated hourly pay range of $32.36 to $53.37. The role provides opportunities to work across software development, system integrations, application maintenance, and operational improvement initiatives. Specific additional benefits are not detailed in this posting.
Equal Opportunity
Northland Telephone is committed to fair and inclusive employment practices. Applicants will be considered based on their qualifications, experience, and ability to meet the requirements of the role. The organization encourages qualified candidates to apply and supports a respectful workplace where employees can contribute and grow.

Skills
JavaScript, C#, .NET, HTML/CSS, Git, SQL, Documentation

Work arrangement
Yes